Contact Center Representative (HI or NV Remote)
ALOHA PACIFIC FEDERAL CREDIT UNION•Honolulu, HI
•$18 - $24•Remote
About The Position
Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.
Requirements
- One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience
- Knowledge of and experience with customer service principles and practices
- Administration and clerical processes
- Credit must be in good standing.
- Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.
Nice To Haves
- Six (6) months or more in a call center environment highly preferred
Benefits
- Paid medical, vision, drug and dental insurance
- 12 paid holidays
- 401k plan; 200% employer match on first 5% of pay
- Paid time off
- And may more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
