Consumer Sales Operations Lead

SpaceX•Redmond, WA

1d•Onsite

About The Position

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Requirements

Bachelor's degree in engineering or business; OR high school diploma or equivalency certificate and 2+ years of professional experience
2+ years of project management, sales operations, or consulting experience; OR 2+ years of experience in a customer-facing role

Nice To Haves

Strong proficiency with SQL and data visualization tools (Power BI or similar)
Knowledge or experience in retail, telecommunications, or consumer electronics sales operations
Experience with inventory management and supply planning in a manufacturing or hardware environment
Demonstrated ability to operationalize new processes, tools, or purchasing models
Excellent communication skills and ability to influence stakeholders
Track record of delivering results; experience driving measurable revenue or efficiency impact

Responsibilities

Own end-to-end sales operations for channel partners, driving revenue improvements and scaling Starlink’s go-to-market efforts in US/CA
Lead the rollout of new purchasing models, product offerings, and go-to-market initiatives across channel partners
Build and maintain sales dashboards, KPIs, and reporting infrastructure using SQL, Power BI, and other tools to provide actionable insights to leadership
Analyze sales data to develop strategic insights on channel performance, customer acquisition, and retention
Design and improve sales processes, including lead routing, deal management, forecasting, and pipeline hygiene
Partner closely with Business Development, Finance, Supply & Operations Planning, and Logistics teams to optimize order management, delivery timelines, and inventory planning

Benefits

Long-term incentives, in the form of company stock or long-term cash awards
Potential discretionary bonuses
Employee Stock Purchase Plan
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short and long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
Paid sick time in compliance with state and federal law (for Washington State employees)
Company shuttles offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday