Consumer Real Estate Closing Specialist

Truliant Federal Credit UnionWinston-Salem, NC
Onsite

About The Position

Behind every successful home equity loan closing is a professional who ensures the process is accurate, compliant, and seamless for our members. As a Consumer Real Estate Closing Specialist, you'll play a key role in helping members access the financing they need while protecting the integrity of each transaction. If you enjoy balancing attention to detail with meaningful member interactions, this is a role where your expertise can make a real impact. In this role, you'll guide loans through the final stages of the closing process, partnering closely with members, attorneys, branch teams, processors, and internal stakeholders to ensure every closing is completed accurately and on time. Your work helps create a positive experience for members while maintaining compliance with regulatory and lending requirements.

Requirements

  • Ability to accurately review and prepare legal and loan closing documents.
  • Working knowledge of real estate lending regulations, including TRID requirements.
  • Ability to prioritize a high-volume pipeline while meeting deadlines.
  • Strong problem-solving and critical-thinking skills when resolving funding or documentation issues.
  • Proficiency with Microsoft Outlook, Word, and Excel.
  • Ability to collaborate effectively with members, attorneys, vendors, and internal teams.
  • High school diploma or equivalent.
  • Knowledge of TILA-RESPA Integrated Disclosure (TRID) compliance requirements.
  • Comfortable managing multiple deadlines, adapting to changing priorities, and working independently while maintaining a strong commitment to member service and accuracy.

Nice To Haves

  • 3+ years of home equity and/or mortgage processing experience.
  • Experience with MeridianLink Loans PQ or similar loan origination platforms.
  • Experience working within Fiserv DNA or a comparable core banking system.
  • Knowledge of HMDA, Fair Lending, ECOA, and related real estate lending regulations.

Responsibilities

  • Coordinate and manage home equity loan closings from document preparation through funding.
  • Review loan files, disclosures, and closing documents to ensure accuracy, completeness, and regulatory compliance.
  • Serve as a trusted point of contact for members and business partners throughout the closing process.

Benefits

  • No-cost employee Medical, dental, vision coverage
  • Prescription benefits (including mail order)
  • Paid holidays and Paid Time Off (PTO)
  • 401(k) plan with contribution matching
  • Paid community involvement volunteers hours
  • Paid group life Insurance
  • Teammate loan discounts
  • Tuition reimbursement
  • Short and long-term disability
  • Health & Wellness program
  • Teledoc (physician video conferencing)
  • Onsite fitness facilities or health club reimbursement
  • Employee Assistance Program (EAP)
  • Medical flexible spending account
  • Dependent care flexible spending account
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