Consumer Management Trainee

First Merchants Brand•Plainfield, IN

3d•Onsite

About The Position

First Merchants Bank is seeking a Consumer Management Trainee to join our team! This is a development program for recent college graduates to develop leadership and management proficiency in preparation to promote into a Banking Center Manager role upon completion. As part of this program, participants will complete projects, assignments and assume responsibilities of various banking center operations; including the delivery of a superior customer experience, talent management and bank performance management that align with the strategic goals of the company. Participants will train to oversee the operational soundness of the banking center through training, coaching, and inspecting of policies and procedures.

Requirements

Bachelor's degree in management, Business, or Related
Leadership experience through student organizations, athletics, volunteer programs or team projects.
Internship or work-study experience in business, banking, finance, customer service, HR operations or related fields.
Strong communication experience such as tutoring, mentoring, presenting, or serving as a resident assistant.
This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
Travel required, must have the ability to travel to banking centers, regional sites and additional meeting locations.
Valid driver's license and/or transportation required.
Obtain Notary Public designation within six (6) months of employment.

Nice To Haves

Experience in customer service, retail, hospitality or other client facing roles.

Responsibilities

Collaborate with immediate supervisor and/or training mentor to complete assigned curriculum and a Career Growth Planner (CGP).
Lead and/or participate in various projects.
Complete each phase of the program, a skills assessment, and demonstrate knowledge of competency in discussion with a Market Leader.
Participate in trainee development meetings and/or conferences; lead designated discussion groups
Serve in place of absent banking center employees as needed.
Travel to banking centers, regional operations sites, and additional meeting locations.
Collaborate with Banking Center Manager (BCM) Mentors to promote the bank through community involvement and leverage contacts to create a pipeline of new business opportunities.
Shadow with BCM Mentors to attend partner meetings to connect with other line of business partners to generate new business and deepen existing customer relationships.