Consumer Loan Support Specialist 1

City National Bank of WV•Cross Lanes, WV

2d•Onsite

About The Position

Responsible for all processing duties related to the production of over 20 types of consumer/retail loans including ARMs, Business Purpose Consumer Loans, and Consumer Loans to self-employed borrowers; managing the third party vendor relationship (appraisals, title and flood), preparing loan documents and all regulatory required early and loan closing disclosures and booking closed loans to Silverlake/Core system.

Requirements

High School diploma or GED
1 - 2 years retail loan experience
Demonstrated proficiency in Microsoft Office software
Understanding of consumer/retail lending principles
Understanding of consumer lending regulatory requirements including but not limited to Reg. B, Reg. Z, HOEPA, Flood and Bank Secrecy Act
Must be able to work under critical time constraints, with large volume of credit applications, priortize and multitask

Nice To Haves

Experience with Laser Pro preferred

Responsibilities

Prepares upfront regulatory required disclosures on all closed end real estate loans daily, including Retail ARMs
Responsible for ensuring compliance with HOEPA
Print and distribute credit score disclosure letters daily
Review approved consumer loans in Decision Pro to determine conditions that must be met prior to closing/processing vendor work, including verification, vesting issues and miscellaneous documentation requirements
Request/process vendor work on all real estate secured loans including ordering flood determinations, property reports and property valuations
Process flood and property valuation disputes/upgrades when appropriate
Maintain correspondence with all vendor work service providers including flood vendor, property report vendor, property valuation vendors and all real estate appraisers
Maintain and update databases used to track status of loans in process; also performs follow-up on outstanding vendor work daily
Review and process requests for loan documents
Verify application/loan document accuracy including address, SS numbers, applicant names, lien positions and loan to value ratio; enter this information into Laser Pro, either via export or manually
Verify insurance coverage amounts meet policy requirements; in depth verification of flood insurance coverage including coverage amounts, effective dates and loss payee clause
Calculate all City National Bank payoffs including any applicable lien release and/or recording fees
Place holds and determine source of funds on all CD/Savings secured retail loans
Prepare, print and distribute loan documents to all retail loan branches
Upload/book all retail loans from Laser Pro directly into Silverlake system including but not limited to the input of numerous key data
Answer questions/inquiries from branches, personal bankers and City National Op Center employees