Consumer Loan Processor - Headquarters

Texas Bay Area Credit U•Houston, TX

13h•$17 - $22•Onsite

About The Position

In order to help Texas Bay Credit Union (TBCU) stand out as a leading financial institution, the Loan Processor is responsible for efficiently processing loan applications from initial submission to final approval. This position plays a critical role in ensuring loan applications meet necessary requirements and qualified applicants acquire loans in a timely manner.

Requirements

A high school education or GED
One to three years of similar or related experience
Understanding of different consumer loan types (e.g. personal loans, auto loans, home equity loans)
Awareness of Credit Union-specific policies and procedures
Understanding of end-to-end loan processing workflow, from application to closing.
Completion of required training courses
Proficient in MS Office and computer skills
Strong organizational skills to manage multiple loan files and meet deadlines
Ability to prioritize tasks and work efficiently
Ability to troubleshoot issues that arise during the loan processing phase
Strong verbal and non-verbal communication skills
Must be self-motivated and a quick learner
Must be able to multitask and work well in a fast-paced environment
Demonstrate all Texas Bay Core Values
Demonstrate the ability to maintain confidentiality and exercise discretion

Responsibilities

Utilize loan origination systems (LOS), imaging systems, and workflow tools efficiently
Review loan packages to ensure all necessary documents are included and complete
Meet established service level agreements (SLAs) for application review, disclosures, and funding timelines
Order 3rd party services and collect fees as assigned for each loan product
Prepare and process title documentation for automobile transactions
Prepare and submit consumer real estate initial disclosures and closing documents
Coordinate loan uploading/funding and final disbursement
Examine applications and closing packages to ensure compliance with state, federal and Credit Union regulations and policies
Organize and finalize applicant files before imaging and uploading into repository
Monitor and manage workflow to ensure timely closings
Work closely with underwriters, loan officers, and other team members to facilitate the loan approval process
Act as primary contact for loan documentation related questions for all Credit Union personnel
Stay up to date with ongoing regulations and changes in lending requirements
Identify and resolve issues that may arise during the loan processing phase and address discrepancies or concerns promptly to avoid delays
Assign and prioritize loan files to ensure efficient workflow and timely processing
Assist in special loan/lending related projects as they arise
Play an active part in helping credit union teams function smoothly and efficiently
Stay alert to potential problems and propose changes to policies and programs
Back-up other coworkers as needed
Perform other duties as assigned or needed
As an employee of a “Essential Business” (as defined by Texas’s Executive Order GA 14), employees are expected to continue to report to work as scheduled during state issued emergency declarations.
Comply with all federal, state, and local regulations