Consumer Loan Officer

Blaze Credit Union • Saint Paul, MN

2d • $25 - $32 • Hybrid

About The Position

Consumer Loan Officers work with members to provide them with a wide variety of consumer loan products. This position is responsible for recommending and cross-servicing financial products and services to advance Blaze’s growth objectives. Consumer Loan Officer’s must also exemplify superior member service and build positive member relationships. This position also acts as a resource to the entire organization and members by displaying knowledge and expertise in the financial services field.

Requirements

• Minimum 1-2 years of similar or related financial services experience.
• Minimum High School degree or equivalent.
• Strong verbal and written communication skills.
• Computer skills including Microsoft products.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent problem solving and analytical skills.
• Ability to proactively respond to members/employees to problem solve based on guidelines; written communications are based on templates but can be modified.
• Ability to sit and stand; answer calls; operate computer; interact with internal employees and members on the phone; travel to designated offices; lift up to 20 lbs.

Responsibilities

• Gathers background information on loan applicants and inputs into Meridian Link.
• Assists members with the loan application process to ensure completeness of information.
• Collect any required fees associated with the loan transaction.
• Calculates debt-to-income ratios.
• Calculates loan-to-value ratios.
• Assists members and employees with questions regarding lending products and services.
• Answers incoming phone calls about potential and current loans.
• Actively cross sells ancillary loan products.
• Actively pursues auto refinances.
• Actively manages cross-department referrals per CU guidelines.
• Actively cross sells credit union products and services for cross-departmental referrals.
• Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
• Exhibit Blaze’s Core Value’s: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
• Regular and predictable attendance
• Perform other duties as assigned to support effective department operation.

Benefits

• low-cost medical (as low as $20 a paycheck)
• dental insurance
• vision insurance
• quarterly bonuses
• generous vacation and sick time hours
• paid leave options
• up to 6% 401k contribution
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED