Outbound Central Consumer Loan Officer

Marine Credit Union•Remote, WI

1d•Remote

About The Position

Are you a relationship-builder who thrives on helping people achieve their financial goals? Do you enjoy sales, problem-solving, and creating exceptional member experiences? If so, we'd love to meet you! We're looking for a Consumer Loan Officer who is passionate about connecting with members, identifying financial solutions, and guiding borrowers through the lending process. In this fully remote role, you'll proactively reach out to members, evaluate loan opportunities, and help individuals make informed financial decisions that improve their lives.

Requirements

High school diploma or equivalent.
Ability to communicate effectively with members and applicants.
Strong organizational and problem-solving skills.
Ability to manage multiple priorities while maintaining accuracy.

Nice To Haves

One or more years of sales experience.
Consumer lending, banking, credit union, or financial services experience.
Experience making outbound sales or prospecting calls.
Knowledge of consumer loan products and credit analysis.

Responsibilities

Make outbound calls to members to identify lending opportunities and generate loan applications.
Interview applicants and guide them through the loan application process by phone and digital channels.
Analyze financial information and supporting documentation.
Evaluate applicants' creditworthiness, repayment capacity, collateral, and overall financial position.
Calculate debt-to-income ratios, payment structures, and collateral requirements.
Recommend loan approvals, denials, counteroffers, loan modifications, and debt restructuring solutions.
Educate members on consumer loan products and recommend solutions that best fit their needs.
Partner with decision-makers to approve or deny loan applications within established guidelines.
Communicate loan decisions and provide timely updates throughout the lending process.
Manage loan closings and ensure all documentation is complete and accurate.
Counsel members on budgeting, credit management, debt solutions, and financial planning topics.
Maintain compliance with all credit union policies, procedures, and applicable regulations.