Consumer Loan Funding Specialist - Seasonal

Park National Bank•Mt Vernon, OH

1d•Onsite

About The Position

This role is seasonal- through September 2026. Not eligible for sponsorship RESPONSIBILITIES Process incoming mail to prepare files for funding Accurately compliance indirect deals received from dealers to identify loan exceptions. Properly process exceptions, including communication with a lender and/or dealer Using the consumer loan origination system, accurately complete the process to fund indirect deals received from dealers Complete follow-up with dealers and/or lenders to resolve aged funding exceptions Responsible for researching and resolving dealer inquiries via phone calls and/or e-mail requests. The bank's customer service standards will be met during all dealer interactions Maintain a thorough understanding of the funding process in order to accurately complete daily tasks and successfully resolve issues utilizing an analytical thought process Complete daily and weekly funding tasks, adhering to the funding performance metrics for production and error rates Identify opportunities, make suggestions and initiate discussion with the supervisor as needed to improve the efficiency and accuracy of the funding process Complete ongoing internal education opportunities to sustain broad base of product, service and technical knowledge Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Analytical Thinking Able to Multi-Task or Juggle Priorities Technical Expertise Ability to work as part of a team EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School diploma or equivalent required Related work experience preferred TRAVEL REQUIREMENTS Possible minimal travel (scheduled) between Mount Vernon and Newark locations. PHYSICAL REQUIREMENTS Office environment which requires long periods of sitting and/or keyboard work. SCHEDULE Typical office hours are Monday through Friday 8am to 5pm. This position is hourly and generally 37.50-40 hours. This position is onsite in Mount Vernon, Ohio.

Requirements

Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Organizational Skills/Detail Oriented
Analytical Thinking
Able to Multi-Task or Juggle Priorities
Technical Expertise
Ability to work as part of a team
High School diploma or equivalent required

Nice To Haves

Related work experience preferred

Responsibilities

Process incoming mail to prepare files for funding
Accurately compliance indirect deals received from dealers to identify loan exceptions.
Properly process exceptions, including communication with a lender and/or dealer
Using the consumer loan origination system, accurately complete the process to fund indirect deals received from dealers
Complete follow-up with dealers and/or lenders to resolve aged funding exceptions
Responsible for researching and resolving dealer inquiries via phone calls and/or e-mail requests.
The bank's customer service standards will be met during all dealer interactions
Maintain a thorough understanding of the funding process in order to accurately complete daily tasks and successfully resolve issues utilizing an analytical thought process
Complete daily and weekly funding tasks, adhering to the funding performance metrics for production and error rates
Identify opportunities, make suggestions and initiate discussion with the supervisor as needed to improve the efficiency and accuracy of the funding process
Complete ongoing internal education opportunities to sustain broad base of product, service and technical knowledge
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned