Consumer Loan Closing Specialist

TruPartner Credit Union • Cincinnati, OH

2d • Onsite

About The Position

TruPartner Credit Union is looking for a proven closer for their consumer loans. This role reports to the VP of Lending and will serve as the final quality control checkpoint, notary, and closing officer for all four Cincinnati branches. As a mobile role, the specialist will travel between branches to take over the lending pipeline from Member Service Representatives (MSRs) once loans are approved. Responsibilities include reviewing files, identifying documentation gaps, notarizing documents, and executing error-free closings before funds are disbursed to members. The credit union emphasizes a member-centric approach, where profits are reinvested into better rates and services for its member-owners. The work environment is described as collaborative, with colleagues who are dedicated to serving the Cincinnati community with integrity.

Requirements

• 1 to 3 years in banking, credit union operations, title companies, or consumer loan processing.
• Prior loan officer or closer experience preferred.
• Hands-on experience with loan collateral and lending-related insurance products.
• Sharp eye for data discrepancies, omissions, and missing signatures.
• Strong math skills to verify income and calculate corrections.
• Clear, professional communication and good judgment with sensitive member information.
• Self-driven with strong time management across a multi-branch schedule.
• Comfortable learning new systems (training provided on Symitar, our loan origination platform, and imaging).

Responsibilities

• Review consumer loan files before signing, catching missing fields, unverified income, and formatting errors.
• Travel between our four branches to conduct in-person loan signings and support front-line teams.
• Serve as an Ohio Notary Public for vehicle liens, second mortgages, and HELOC documents.
• Guide members through consumer lending paperwork and secure accurate signatures.
• Hand off closed loans to the Loan Collateral Specialist for title applications and county recordings.
• Coach MSRs on file quality to reduce repeat errors.
• Ensure closed loans are scanned and archived correctly.
• Support the Loan Collateral Specialist and Lending Operations Manager as needed, and back up other lending staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed