Consumer Lending Title Support Specialist I, II

Global Credit Union • Anchorage, AK

31d

About The Position

Overview Reports to: Consumer Lending Title Supervisor Functions Supervised: None Primary Functions: Focus on the accurate and efficient administration of loan-related tasks while providing support and information to members, including processing paid collateral notes and releasing titles. Duties and Responsibilities: Verify the paid status of loans by reviewing daily paid loan activity. Release titles to the appropriate individuals or entities upon loan payoff. Maintain accuracy in the title tracking system through precise data entry. Process authorizations for loan payoffs, including verifying payments received and collateral ownership. Respond to routine inquiries and requests for lien satisfactions in a timely and professional manner. Manage a moderate volume of inbound and outbound telephone interactions while manually processing and administering physical documents and records. Perform other assigned duties as required. Qualifications Education: High school graduate or equivalent. Creditable Experience in Lieu of Education: Not Applicable Experience/Skills: Use of 10-key calculator and the ability to type 45 wpm. Ability to communicate effectively. Six months of clerical experience. Tenure: Assignment to Consumer Lending Title Support Specialist I (Category 16) or Consumer Lending Title Support Specialist II (Category 15) requires meeting proven acceptable performance standards as established by management. Directly related work experience and/or accelerated training completion may be substituted for tenure.

Requirements

• High school graduate or equivalent.
• Use of 10-key calculator and the ability to type 45 wpm.
• Ability to communicate effectively.
• Six months of clerical experience.

Responsibilities

• Verify the paid status of loans by reviewing daily paid loan activity.
• Release titles to the appropriate individuals or entities upon loan payoff.
• Maintain accuracy in the title tracking system through precise data entry.
• Process authorizations for loan payoffs, including verifying payments received and collateral ownership.
• Respond to routine inquiries and requests for lien satisfactions in a timely and professional manner.
• Manage a moderate volume of inbound and outbound telephone interactions while manually processing and administering physical documents and records.
• Perform other assigned duties as required.

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED