Consumer Lending Sales Manager
About The Position
Cyprus Credit Union of Salt Lake City, UT is seeking to hire a Consumer Lending Sales Manager. This position will oversee the consumer lending sales function of the credit union. They will provide training and support as necessary to all employees involved with consumer lending and Sales Team to achieve high service quality, lending accuracy and meet sales expectations. They also recommend rate changes, new products or product enhancements when necessary. They ensure that such credit operations are in accordance with established policies, procedures, and legal requirements, and result in maximum volume, appropriate profit, and minimum delinquency ratios. The sales manager coordinates with Direct Consumer Lending and Outbound to oversee sales opportunities including Gap, MMP and promotions, ensures that all subordinate areas of responsibility support Credit Union objectives and goals. They also Train direct, and appraise assigned personnel. They will ensure that services are delivered professionally and efficiently, and that members' problems are resolved promptly.
Requirements
- High school graduate or equivalent.
- Thorough knowledge of Credit Union loan products and applicable policies and standards.
- Understanding of government regulations and legal requirements involving lending and related functions.
- Familiarity with loan promotions and marketing practices.
- Strong background in consumer lending underwriting.
- Ability to understand and analyze Federal Tax Returns to determine income.
- Three to five years of progressive experience in lending and sales related positions.
- Administrative and supervisory experience.
- Minimum of two to three years of proven supervisory experience managing sales teams.
- A proven, documented track record of meeting or exceeding sales goals and revenue targets.
- Strong leadership and supervisory skills.
- Strong ability to recruit, train, motivate, and mentor a high-performing sales team.
- Demonstrated success driving customer acquisition and cross-selling financial products and services.
- Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
- Excellent public relations and relationship-building skills.
- Proficiency with business software, computer applications, and standard office equipment.
- Exceptional verbal and written communication skills.
- Strong negotiation skills with the ability to structure loan solutions that meet member and organizational needs.
- Ability to build and maintain positive relationships with members, employees, and corporate stakeholders.
- Strong problem-solving and decision-making abilities in a fast-paced environment.
Nice To Haves
- Additional related college coursework preferred.
- Sales training certification is helpful.
Responsibilities
- Assumes responsibility for the development and implementation of effective Consumer Lending Department policies, procedures, and planning.
- Assumes responsibility for the effective and efficient completion of Consumer Lending functions.
- Effectively supervises Department staff, ensuring optimal performance.
- Assumes responsibility for ensuring that professional business relations exist with members, vendors, and trade professionals.
Benefits
- Health, dental, life, and vison insurance plans
- 401k and retirement savings plan
- 12 paid holidays
- Paid day off for your birthday
- PTO that will start accumulating on day one
- Earn additional PTO when you volunteer in the community
- Competitive tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
