Consumer Investments Market Leader - Greater Michigan

Bank of America•Farmington Hills, MI

7d•Onsite

About The Position

At Bank of America, the Consumer Investments Market Leader manages a team that may include field-based Financial Solutions Advisors. The role drives local strategies and tactics to improve the client experience, deepen and grow relationships, and ensure operational excellence at market and financial center levels. The Market Leader works across the organization to build business knowledge and foster one-team partnerships that achieve results. The position champions organizational vision and values, manages financial planning and asset-based relationship sales, and coaches Financial Center Advisors on strategic business drivers and professional development. It oversees sales growth plans in Sales Force, recruiting strategies for Financial Center Advisors, and sales supervision practices across the market. The role may also include managing associates and carries responsibilities for inclusion, operational excellence, communication, risk management, coaching, financial stewardship, talent development, and business outcomes. Bank of America describes its workplace culture as inclusive and caring, with an in-office culture supporting collaboration, engagement, and career development. Flexibility may be provided according to role responsibilities and business needs.

Requirements

Series 7 and 66 licenses, or ability to obtain required licenses within a specified period.
Supervisory licenses of Series 8, or Series 9 and 10 combined, or Series 4, 24, and 53; alternatively, ability to obtain required licenses within a specified period.
At least 5 years of demonstrated experience in sales or bank operations and in building, leading, managing, and coaching a team.
Strong work ethic, motivation, and focus on results and acting in clients’ best interests.
Ability to collaborate effectively and build strong relationships with partners and clients inside and outside the organization.
Commitment and drive to deliver experiences that improve clients’ financial lives.
Ability to identify client solutions based on their needs and resolve problems independently or involve others as needed.
Effective and confident communication skills and comfort engaging with all clients.
Ability to learn and adapt to new information and technology platforms.
Strong critical-thinking and problem-solving skills, including escalating issues with urgency when needed.
Ability to follow established processes and guidelines and comply with applicable laws and regulations.
Ability to manage time and capacity efficiently, handle complexity, prioritize, delegate, and execute in a fast-paced environment.
Flexibility to work weekends and/or extended hours as needed.
Travel requirements vary depending on geography.
Proficiency with computer skills and professional programs such as Microsoft Office.
Ability to pass compliance requirements.
High school diploma, GED, secondary school, or equivalent.

Nice To Haves

Experience in financial services and knowledge of financial services products and solutions.
Experience in mortgage, retail, or hospitality.
Experience working in an environment with individual and team goals that were routinely met or exceeded.
Undergraduate college degree.
Prior management experience.

Responsibilities

Champion organizational vision and values, executing consistently to drive business results.
Manage the financial planning and asset-based relationship sales process.
Engage with Financial Center Advisors and coach them on strategic business drivers and professional growth and development.
Manage sales using growth plans in Sales Force.
Manage effective Financial Center Advisor recruiting strategies.
Administer superior sales supervision and practices in the market.
Model an inclusive environment for employees and clients.
Demonstrate process knowledge, operational excellence, innovation, data-based decision making, and continuous improvement.
Communicate enterprise decisions, purpose, and results, and connect them to team strategy and priorities.
Ensure proper risk discipline, controls, and culture to identify, escalate, and debate issues.
Provide inspection, coaching, and feedback to motivate, differentiate, and improve performance.
Manage expenses and budgets in alignment with objectives and make sound financial decisions.
Assess talent and build bench strength for roles across the organization.
Deliver business results by prioritizing, inspecting, and appropriately delegating team work.
Attract, recruit, and retain an effective sales and operations team.
Interpret performance results, identify opportunities, and hold others accountable to results.
Follow established processes and guidelines, applicable laws, and regulations.