Consumer Health Writer/Editor

Ripple Effect•Bethesda, MD
•Remote

About The Position

As a Consumer Health Writer/Editor at Ripple Effect, you will support work with the NIH Office of AIDS Research by providing advanced technical leadership for complex writing initiatives. You will oversee content approaches, quality standards, and compliance, while independently managing timelines, budgets, and documentation. The role also involves mentoring team members, guiding best practices, leading content discussions, analyzing complex information, and building trusted client relationships with broad guidance, expert judgment, and autonomy. The position is full-time, exempt, and remote. The listed location is Bethesda, Maryland, United States. Employees must reside in a U.S. location where Ripple Effect is authorized to employ staff; the company is currently unable to employ individuals whose primary residence is in California, New York, or Puerto Rico. The role requires a bachelor's degree, at least six years of relevant experience, and two years of medical or consumer health writing and copy-editing experience.

Requirements

  • Bachelor's degree.
  • At least 6 years of relevant experience.
  • At least 2 years of medical or consumer health writing and copy-editing experience.
  • Ability to produce complex technical writing and documentation related to medical or consumer health.
  • Ability to conduct research to draft accurate and appropriate written content.
  • Excellent grammar and punctuation skills.
  • Ability to edit materials as directed to meet client needs and comply with style guides.
  • Ability to prioritize multiple tasks in a fast-paced, deadline-driven environment.
  • Strong attention to detail and demonstrated ability to execute instructions.
  • Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint.
  • Must reside in a U.S. location where Ripple Effect is authorized to employ staff; primary residence in California, New York, or Puerto Rico is not eligible.

Nice To Haves

  • Degree in a science or health field, especially experience working on projects focused on HIV/AIDS.
  • Proficiency in 508 compliance.
  • Certification(s) in writing or editing.
  • Experience with federal government contracting, especially NIH.
  • Intermediate experience with AI tools, including their limitations and risks and how they can support project management tasks.

Responsibilities

  • Oversee production of technical reports, manuals, and other documents; review team deliverables for quality and responsiveness and recommend improvements.
  • Plan and oversee major documentation sets, assign writing tasks, align content with project scope and stakeholder needs, monitor schedules and budgets, and guide team output.
  • Set and enforce editorial standards, conduct final-level reviews, implement corrective actions for content issues, ensure regulatory and contractual compliance, and manage quality accountability.
  • Lead communications for documentation projects, prepare and review written materials such as status reports and technical memos, and guide team members on effective communication practices.
  • Monitor and report on project progress, ensure deliverables are completed on schedule, and update stakeholders.
  • Maintain editorial standards and ensure technical documents are complete, timely, and high quality.
  • Use analytical insights, feedback, and data to evaluate documentation needs and content effectiveness and improve writing processes and deliverables.
  • Ensure organizational policies are consistently applied and technical publications adhere to relevant regulatory and contractual requirements.
  • Lead technical documentation and publication processes, establish procedures, and ensure written materials are comprehensive, accurate, and accessible.
  • Identify process inefficiencies and content gaps, implement solutions to documentation challenges, and streamline team workflows.
  • Build relationships with clients and internal stakeholders, coordinate cross-departmental efforts, and ensure documentation meets stakeholder needs.
  • Work independently on increasingly complex tasks, manage complex work, mentor others, and consult a supervisor as needed.
  • Perform other job-related duties as assigned.

Benefits

  • Competitive pay.
  • Exceptional benefits.
  • Programs that support work/life balance and personalized preferences.
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