Sales - Consumer Direct Home Lending Advisor - Jacksonville, FL

JPMorganChaseJacksonville, FL
Onsite

About The Position

Join our dynamic and high-energy team as a Consumer Direct Home Lending Advisor at Chase Home Lending. Leverage your exceptional knowledge and understanding of home lending products to serve as the primary point of contact for your customers throughout the life of the loan. Our Home Lending team will support you with their demonstrated expertise in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. This role offers a unique opportunity to grow your career and make a significant impact on our business. As a Consumer Direct Home Lending Advisor within the Chase Home Lending team, you will guide clients through the home lending process, ensuring strong sales results. Utilizing your extensive knowledge of home lending products, you will act as the main point of contact for your customers throughout the loan duration. You will comply with all regulatory requirements while marketing and promoting Chase's financial products.

Requirements

  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or relevant financial software.
  • Self-motivated, detail-oriented, and organized, with the ability to manage multiple tasks and meet deadlines.
  • Excellent oral and written communication skills.
  • Ability to adhere to an in-office work schedule and participate in on-site training Monday through Friday, with varying hours.
  • This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
  • Employment offer is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
  • Any felony conviction within the last seven years will disqualify you from consideration for this position.
  • Continued employment is contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
  • This position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.
  • Upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase.
  • Continued employment is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
  • Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm.

Nice To Haves

  • Bachelor’s degree or equivalent experience in finance, business, or a related field.
  • 2 years of experience in mortgage sales, banking, or related financial services, with a strong understanding of mortgage products.
  • Strong adaptability and time management skills, with a proven track record of exceeding sales targets and delivering exceptional conversion rates.

Responsibilities

  • Convert warm inbound inquiries and leads into qualified mortgage applications using proactive, consultative selling.
  • Efficiently record customer interactions and follow-up activities in our CRM system.
  • Conduct thorough phone consultations to guide clients through the mortgage process.
  • Uphold all industry regulations and manage associated risks.
  • Provide exceptional post-application support to build long-term client relationships.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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