Consumer Credit Risk Manager

Fifth Third Bank•Cincinnati, OH
•Onsite

About The Position

The Consumer Credit Risk Manager manages credit risk across consumer lending portfolios, including Residential Lending, Direct, Indirect, Credit Card, or Small Business. The role serves as a business liaison and leadership partner to Line of Business decision makers, provides risk guidance grounded in quantitative analysis and experience, and leads or supports the development of scorecards and loan loss forecasts. As part of the second line of defense, the manager reviews and assesses first-line strategies while operating within the Bank’s risk appetite and supporting risk identification, assessment, monitoring, management, and reporting. The position conducts portfolio and statistical analysis, advises on credit strategies and policy, develops and validates risk models, and communicates findings and recommendations to business partners and management. It works closely with lending groups, quantitative analysts, Sales Management, Product Development, and Investor Relations, while maintaining independence and objectivity. The role may manage exempt Credit Risk Analysts and is responsible for their development and general staff management. The position is based in Cincinnati, Ohio. Working conditions are a normal office environment with little exposure to dust, noise, or temperature extremes, and may involve extended time at a desk and/or viewing a computer screen.

Requirements

  • Master’s degree in a relevant field such as Business, Finance, Statistics, or Economics, or an equivalent combination of education and experience.
  • Minimum 6–8 years of Consumer Lending experience.
  • Minimum 6–8 years of experience with reporting systems, database management, and analytics.
  • Excellent analytical, verbal, and written communication skills.
  • Strong attention to detail and interpersonal skills.
  • Ability to build business cases that influence stakeholders and outcomes.
  • Ability to manage and prioritize a backlog of tasks, delegate, and drive work to completion.
  • Strong leadership presence.
  • Ability to manage strategic relationships and provide sound risk management guidance to internal and external business partners.
  • Demonstrated ability to lead analytical projects from requirements gathering through completion and present findings to senior leadership.
  • Understanding of credit modeling.
  • Expert knowledge of relevant financial institution rules and regulations.
  • Proficiency with Microsoft Office.
  • Expertise in one or more statistical software packages, such as SAS, R, or Python.

Responsibilities

  • Access and query databases and create and maintain data sets as appropriate.
  • Analyze portfolio concentrations, product mix, delinquency and loss trends, product optimization, line utilization, originations, and whole-loan sale performance.
  • Consult on and challenge strategies to improve return on risk and predictability.
  • Prepare and deliver presentations on recommendations and strategy results to business partners and management.
  • Design, develop, and interpret complex business and statistical analyses for portfolio risk management, marketing program evaluation, and management decision-making.
  • Optimize risk/reward trade-offs for new risk initiatives and portfolio analytics involving key business drivers.
  • Assist in developing risk-based pricing and loan loss models using statistical techniques and tools such as SAS, Python, and R.
  • Review and assess first-line strategies as part of the second line of defense.
  • Identify and implement opportunities to improve efficiency, risk controls, and portfolio profitability.
  • Provide risk guidance and support for Credit Policy.
  • Support credit risk assessments related to potential mergers and acquisitions.
  • Build relationships with Sales Management, Product Development, and Investor Relations, using quantitative evidence to support recommendations.
  • Collaborate with business-line leaders to plan and develop credit initiatives.
  • Coordinate with quantitative analysts on the development of risk-based pricing and loan loss models.
  • Develop, validate, and implement models for loss forecasting, portfolio stress testing, account management analysis, and other targeted analyses.
  • Perform ad-hoc consumer portfolio analyses and report on portfolio characteristics in relation to policies, guidelines, and processes.
  • Maintain working relationships with Credit functions in Consumer Lending while preserving independence and objectivity.
  • Monitor and evaluate problem-loan statistics and ensure activity is reported consistently with Bancorp policy and relevant accounting and regulatory guidance.
  • Validate, stress test, and document risk models and assumptions.
  • Support business-process automation and identify second-order and layered risks.
  • Identify and communicate policy or operational improvements that can enhance credit quality.
  • Evaluate consumer risk data sources and analytical tools and develop innovative risk management capabilities and processes.
  • Support Bancorp risk management goals within the Consumer Lending Line of Business.
  • Support ad-hoc Line of Business requests for quantitative modeling of potential new business.
  • Apply an extensive understanding of credit bureau reporting, issues and complaint management, and audit and compliance processes.
  • If supervising staff, manage exempt Credit Risk Analysts through employee development, challenging opportunities, engagement, and talent development; conduct performance evaluations and make recommendations regarding promotions, salaries, and terminations.

Benefits

  • Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
  • Eligibility to participate in an incentive compensation plan, with payments based on company, line-of-business, and/or individual performance.
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