Consumer Banking Governance Analyst

Texas Capital Bank•Dallas, TX

About The Position

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives . At Texas Capital, we do more than build business success. We build long-lasting relationships.

Requirements

Bachelor's degree in Marketing, Finance or related field
Must have at least 3 years marketing experience in Financial Services
Ability to be well organized, team-player, motivated and flexible with working hours
Strong working knowledge of Microsoft 365 applications and cloud-based collaboration tools (e.g., Asana, Teams, SharePoint); ability to quickly adopt new software as needed
Outstanding oral and written communication skills
Ability to multi-task and be detail oriented
Demonstrated ability and desire to thrive in a challenging fast paced work environment
Strong interpersonal skills, excellent communication skills, the ability to work effectively and build relationships both internally and externally
Must be flexible and adjust to schedule and adapt to changing business priorities

Responsibilities

Lead the governance review and approval process for customer-facing communications distributed to Consumer clients, ensuring compliance with regulatory, legal, and business requirements.
Manage the end-to-end governance of customer communication journeys, including regulatory disclosures, customer notices, key announcements, surveys, and other client-facing messaging.
Collaborate with business stakeholders, product teams, legal, compliance, risk, marketing, and operational partners to understand business objectives and deliver effective customer communications.
Develop, maintain, and govern content standards, disclosure guidelines, templates, and documentation to promote consistency, quality, and regulatory compliance across customer communications.
Promote consistency across customer-facing communications and mitigate risk associated with fragmented, inaccurate, or non-compliant content.
Performs other duties and projects as assigned