Consumer Banking Control Manager, Executive Director

JPMorgan Chase & Co.•Columbus, OH

About The Position

As a Consumer Banking Control Manager in Consumer and Community Banking, you will lead efforts to identify and mitigate compliance and operational risks. You are critical in maintaining the security of our network, applications, and data. We value a culture of collaboration and innovation, where your insights and leadership will directly contribute to our success.

Requirements

Demonstrated expertise in control management within the financial services sector, with a focus on compliance and operational risk mitigation, showcasing skills equivalent to 8 or more years of experience.
Demonstrated expertise in cybersecurity and anti-fraud awareness, with a proven track record of detecting and mitigating potential threats, complemented by advanced proficiency in data and tech literacy for developing models, analyzing data, and communicating insights.
Expert-level project management skills, with experience leading strategic projects and implementing operational plans in large organizations.
Proven experience in leading large teams, managing service delivery, and influencing the structure and development of control management areas.
Excellent communication and leadership skills to effectively guide teams and drive organizational success.

Nice To Haves

Capability to leverage expert understanding of AI/ML for identifying and mitigating risks associated with emerging technologies, and skilled in automation to streamline processes and enhance efficiency in control management.
Proficiency in digital literacy for interpreting data, understanding technological impacts, and effectively communicating insights.
Strong influence skills to lead large teams, collaborate with executives, and drive strategic initiatives.
Solid market product knowledge to understand business context and align risk management strategies with organizational goals.
Effective mentoring skills to develop team members and foster a culture of growth and collaboration, along with competence in quantitative reporting for analyzing data and supporting decision-making processes.

Responsibilities

Lead the development and implementation of comprehensive coverage and joint accountability models to promote early compliance and operational risk identification.
Utilize advanced knowledge in cybersecurity and anti-fraud awareness to detect potential threats and maintain the security of our network, applications, and data.
Oversee the execution of operational plans and strategic projects, ensuring alignment with broader functional and organizational strategy.
Leverage expert-level project management skills to manage service delivery, set quality standards, and influence the structure and development of the control management area.
Apply advanced data & tech literacy skills to interpret models and diagrams, analyze data, and communicate meaningful insights that drive impact.