Consumer and Small Business Collateral Specialist II

Elevations Credit Union•Broomfield, CO

8h•Hybrid

About The Position

The Consumer and Small Business Collateral Specialist II is responsible for reviewing consumer and small business loan documents to ensure the accuracy and completeness of loan files and corresponding loan collateral. They effectively communicate with members, internal departments, vendors, partners and government jurisdictions to complete collateral lien filings and releases for consumer and small business loans.

Requirements

Minimum one year of prior experience in a loan file and collateral management.
Demonstrated analytical abilities, decision making and problem-solving skills.
Proficient in data entry, Microsoft Office Suite, and the Internet.
Ability to work effectively and efficiently under time constraints and deadlines.
Excellent verbal/written communication skills.
Provides knowledgeable, accurate, professional, and personalized service with a positive attitude to all members and stakeholders through phone, email, and chat.
Remains flexible and supportive as department needs arise.
A personal smartphone is a requirement for employment with us.

Nice To Haves

Notary Public

Responsibilities

Perform independent complex research and problem-solving using loan and process knowledge.
Manage the maintenance and storage of digital and physical consumer and business documentation and credit files.
Proactively contact and work with members, dealers, and tax office personnel as necessary.
Manage payoff request process.
Release recorded documents held for collateral.
Work with other business lines to ensure accuracy of data and ensure lien perfection.
Review consumer loan documents and loan bookings processed by others for accuracy and completeness.
Perform general problem solving using basic knowledge of loan types and processes.
Ensure account accuracy, proper storage of member information and adhere to privacy standards and other regulatory requirements.

Benefits

4 weeks paid time off for full-time employees
work anniversary paid time off
paid volunteer time off
12 paid holidays
Comprehensive medical, dental, and vision plans
employer contributions to supercharge your Health Savings Account
Up to a 4% match on 401(k) contributions
Up to twelve weeks of fully paid parental leave
An extensive Employee Assistance Program that provides personalized care options for your whole household
Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year