Consumables Operations Manager

EquipmentShare • Milwaukee, WI

23h • Onsite

About The Position

EquipmentShare is seeking a Consumables Operations Manager for their rental facility in Milwaukee, WI. This role is responsible for direct inside sales execution, as well as operational and financial ownership of the branch. The company aims to transform the construction industry through innovative technology and dedicated support. The Consumables Operations Manager will play a key role in building the future of construction by managing sales, operations, inventory, and financial performance of the branch.

Requirements

• Demonstrated success in industrial supply, construction supply, tooling distribution, or a related B2B sales and distribution environment.
• Proven track record building and growing customer accounts in a high-volume, product-intensive sales environment; credibility with contractors and skilled trades professionals.
• Experience leading branch, counter, or distribution operations including inventory, order fulfillment, and vendor management.
• P&L ownership or direct financial accountability in a prior role.
• Track record of hiring, developing, and holding a team accountable to results.
• Proficiency with CRM and ERP or order management systems.
• Strong communicator with the ability to manage competing priorities and customer demands in a fast-paced environment.
• Valid driver's license with a clean driving record.
• Prior experience in industrial supply, construction supply, tooling distribution, or a related B2B sales and distribution environment.
• Experience leading branch, counter, or distribution operations including inventory, order fulfillment, and vendor management.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.
• Must be able to stand for prolonged periods of time.
• Must be able to bend, sit, kneel and lift items above head.

Nice To Haves

• Prior experience at Fastenal, Grainger, White Cap, MSC, HD Supply, or comparable industrial/construction distributor.
• Existing contractor or industrial customer relationships in the Milwaukee market.
• Experience with managed inventory or vending programs.
• Branch-level P&L responsibility.

Responsibilities

• Own inbound and outbound inside sales activity across phone, email, and walk-in counter for the Milwaukee branch.
• Proactively prospect and develop new accounts among contractors, field teams, and commercial and industrial customers; convert leads from EquipmentShare’s existing equipment rental customer base.
• Generate competitive quotes for tools, consumables, fasteners, PPE, and related jobsite supplies; manage the full sales cycle from inquiry through close.
• Build repeat purchasing relationships by providing reliable availability, fast turnaround, and product expertise.
• Identify and pursue up-sell and cross-sell opportunities; surface managed inventory and vending program opportunities with high-volume accounts.
• Track sales activity, pipeline, and KPIs in CRM; report on revenue, margin, order volume, and new account growth.
• Hire, onboard, and supervise branch staff as headcount scales; build a culture of accountability, urgency, and customer focus.
• Set clear performance standards and deliver regular coaching, feedback, and accountability.
• Partner with the General Manager on headcount planning and performance management.
• Oversee all day-to-day branch operations: opening and closing procedures, safety compliance, facility organization, and documentation.
• Maintain product availability across fast-moving consumable and tooling categories; manage replenishment purchasing and vendor relationships.
• Oversee receiving, stocking, and inventory accuracy; conduct cycle counts and minimize shrinkage.
• Ensure order accuracy and on-time fulfillment for counter pickup and local delivery.
• Own the branch P&L: revenue, gross margin, operating costs, and contribution.
• Monitor and manage cost structure; identify and act on margin improvement opportunities.
• Report weekly on KPIs including revenue, margin, new accounts, pipeline, and order volume.
• Coordinate with vendors and internal supply chain to maintain competitive pricing and service levels.

Benefits

• Monthly Family Dinner Night
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events and food truck nights
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed