About The Position

As part of the consulting function, this role drives execution of large-scale, enterprise-wide strategic programs. This role will support the portfolio manager in effectively managing the portfolio of programs, creating efficiency in execution and building a best in class change consulting function. As a Consulting Program manager, you will play a critical role in delivering programs required to deliver our strategic priorities. This position requires a program manager with a proven track record of owning, driving, and managing successful outcomes associated with complex programs in a dynamic, and time-driven environment that requires risk-based decision-making and effective execution. The Program Manager is responsible for project managing and driving the execution and delivery of change across the Consulting portfolios. This broad portfolio includes strategic, regulatory, business transformation delivering business outcomes across the enterprise.

Requirements

  • Experience delivering high-profile complex change programmes in a financial institution
  • Strong written and verbal communication
  • Objective and results driven
  • Very strong attention to detail and accuracy
  • Successful track record in problem-solving and successful implementation
  • Experience with project management protocols and governance standards
  • Proficiency in Microsoft Office applications
  • Ability to multi-task and work under pressure
  • Ability to anticipate challenges and opportunities
  • Ability to influence without direct reporting lines
  • Understands how to motivate and develop staff
  • Negotiating skills/stakeholder management

Responsibilities

  • Deliver a portfolio of key change initiatives, with front-to-back ownership of the full project lifecycle.
  • Develop and manage relationships with programme sponsors and partners across business lines and infrastructure, ensuring sustainable and cohesive programme delivery.
  • Establish and monitor an effective oversight framework to ensure issues and risks are appropriately identified, escalated, and resolved.
  • Build technical and operational business knowledge to support business understanding and the impact of change management processes on BAU (Business as Usual).
  • Define a robust communication strategy and provide transparency around delivery progress to all key stakeholders.
  • Utilize key project management tools and techniques, maintaining document artefacts to a high standard to meet project demands.
  • Prepare and lead key project meetings, including steering committees and working groups.
  • Actively participate in the development and maintenance of the team as a change center of excellence.

Benefits

  • retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards
  • eligibility for certain tax advantaged savings plans
  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks
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