Consulting Manager

Grainger Businesses • Greenville, SC

1d • $88,200 - $147,000 • Remote

About The Position

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Requirements

• Bachelor's Degree required
• Experience delivering consulting, analytical, or operational improvement work in supply chain, procurement, operations, or indirect materials environments.
• Experience managing customer facing consulting projects with defined scopes, deliverables, and timelines through change management activities.
• Experience translating data into insights and producing clear, customer ready value documentation.
• Continuous improvement orientation to include value-based consulting supported by financial skills, leveraging data-driven analysis and compelling storytelling to drive results.
• Requires travel up to 70% of the time.

Nice To Haves

• Master's Degree preferred
• 5+ years eCommerce experience preferred

Responsibilities

• Establish standards and drive ownership to guide continuous improvement in customer engagement, utilizing established frameworks and approved methodologies to ensure consistency and high-quality MRO solutions and deliverables.
• Lead & conduct customer discovery and data analysis across indirect materials, MRO, procurement, inventory, and operational processes to identify value creation opportunities within National Accounts, Government and Healthcare segments.
• Create clear value documentation to quantify cost savings, productivity gains, and operational impact for customers. Define, measure, and report value consistently across customer engagements to ensure governance and accountability.
• Execute consulting work with a strong focus on operational excellence, including disciplined project management and documentation rigor.
• Manage consulting engagements from scope definition through delivery, ensuring alignment to timelines, deliverables, and GCS expectations.
• Deliver MRO / Solution opportunity analytics, drive demand generation, and execute engagement strategies by collaborating with Grainger sales teams and internal stakeholders to develop MRO solutions that contribute to revenue growth.
• Drive customer change management business solutions and recommendations executing implementation project plans to accelerate the adoption and realization of documented value and solution integrations.
• Develop & execute MRO / Customer insights to drive continuous improvement for all customer deliverables and case studies for marketable use within Grainger.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
• 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts
• Tuition reimbursement
• Student loan refinancing
• Free access to financial counseling, education, and tools.
• Maternity support programs
• Nursing benefits
• up to 14 weeks paid leave for birth parents
• up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager