Consulting Engagement Lead

Toffler Associates • Arlington, VA

3d • Hybrid

About The Position

Toffler Associates is seeking a Consulting Engagement Lead to own the delivery of complex client work. This role is accountable for the quality of the work, the health of the engagement, the performance of the team, and the strength of the client relationship. The Engagement Lead will guide strategic engagements across Department of War (DoW) mission environments, analyze ambiguous problems, lead teams and senior clients, manage engagement economics, and identify opportunities for follow-on work through strong delivery.

Requirements

• A minimum of 5 years of management consulting experience, including executive-level client engagement and leadership of teams.
• Proven ability to turn strategy into a practical work plan and move work across functions and levels of an organization.
• Strong systems thinking, analytical judgment, facilitation, executive communication, and relationship-building skills.
• Experience leading multiple workstreams and teams while managing scope, budget, schedule, quality, and client expectations.
• Ability to work effectively with quantitative and qualitative data to create clear, executive-ready deliverables.
• Working proficiency with modern AI tools such as Copilot, ChatGPT, or Gemini to accelerate analysis, workflows, prototypes, and deliverables.
• Bachelor's degree.
• U.S. citizenship.
• Ability to obtain and maintain up to a Top-Secret security clearance.
• Reside in and be willing to commute regularly within the Washington, DC metropolitan area in a hybrid work environment.

Nice To Haves

• You get to the heart of a problem quickly, challenge assumptions, and see connections others miss.
• You can command a room without needing to be the center of it.
• You can work across strategy, operations, people, technology, and AI without treating them as separate problems.
• You build relationships beyond the immediate project, recognize unmet client needs, and know how to turn those needs into follow-on work.
• You leave behind stronger clients, stronger teammates, stronger systems, and not just completed deliverables.

Responsibilities

• Deliver the work: Lead complex engagements from kickoff through close, ensuring clear outcomes, a strong work plan, high-quality deliverables, and no surprises for the client.
• Make sense of the problem: Turn ambiguous questions and incomplete information into a clear problem statement, hypotheses, analysis, decisions, and next steps.
• Lead the team: Set direction, assign clear ownership, coach practitioners, review work, address performance issues, and create conditions for success.
• Lead the client day to day: Build trusted relationships, run effective meetings, facilitate difficult conversations, manage expectations, and understand client needs beyond the immediate scope.
• Run a healthy engagement: Manage scope, schedule, staffing, burn, profitability, risks, and forecast; address problems early and escalate when needed.

Benefits

• Toffler Associates, Inc. complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior