Consulting Associate

American Express Global Business Travel

1d•$60,200 - $111,800•Remote

About The Position

Amex GBT is seeking an ambitious consultant to join their delivery team in the US. The primary focus of this role will be within the Hotel practice line, encompassing corporate hotel program strategy design and execution, including sourcing, program compliance, and optimization. This position will involve managing several consulting project workstreams across multiple clients. The ideal candidate is a self-starter with project management and hotel industry experience, comfortable working in a remote environment.

Requirements

2-3 years’ experience in a hotel strategy, revenue management, sourcing and/or optimization role.
Knowledge of strategy, financial/business operations, cost management preferred.
Experience in the travel industry is preferred.
Hotel Platform Expertise: Experience managing hotel programs through platforms such as Cvent and related sourcing tools.
Data Visualization Proficiency: Expertise with data visualization tools such as Tableau, Birst, Power BI, or similar platforms.
Microsoft Office Mastery: Proficiency in Microsoft Office suite with strong concentration in Excel and PowerPoint.
Analytical Skills: Strong ability to think conceptually, evaluate alternatives, and recommend solutions using data interpretation and presentation.
Exceptional Communication Skills: Demonstrated ability to develop and deliver compelling internal and external presentations to diverse audiences.
Curious with a learner mentality, with demonstrated interest in emerging technologies including AI and automation tools.
Highly client-focused with exceptional attention to detail, a commitment to quality delivery, and the ability to anticipate and exceed stakeholder expectations.

Responsibilities

Lead Multi-Workstream Engagements: Execute consulting projects across multiple clients, prioritizing objectives and applying project management methodologies to deliver results within scope, quality standards, and timelines.
Apply Hotel Subject Matter Expertise: Leverage hotel program strategy, sourcing, and technology (Cvent, AI) to drive client program optimization and compliance.
Distill Complex Strategy into Key Messages: Communicate sophisticated subject matter clearly to team members and clients, translating analysis into actionable insights.
Manage Global Supplier Relationships: Lead supplier partnerships while representing both client and consultancy interests, navigating complex negotiations and maintaining strategic alignment.
Drive Client Value & Retention: Successfully navigate global organizations, articulate project value to all stakeholder levels, and identify upsell and cross-sell opportunities to drive revenue growth.
Implement Organizational Change: Apply change management techniques to drive sustainable engagement impact, ensuring client adoption and long-term program success.