Consulting Analyst, Absence & Productivity
About The Position
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Requirements
- Bachelor's degree
- 1 year minimum of client coordination and/or claims management experience.
- License required.
- Excellent verbal and written communication skills.
- Able to quickly determine critical issues.
Responsibilities
- Primarily focused on providing support to Sales and Account Management team on activities related to marketing, sales, and service of client and prospective client accounts.
- May be responsible for service/claim issues relating to clients/accounts in order to assist client facing Account Managers/Producers with such things as service inquiries, claims, billing, and/or administrative issues.
- Will coordinate and communicate team workflow and scheduling to maximize effectiveness of team efforts toward relationship building and client retention.
- Staff at this level work under direct supervision and generally perform work for clients of low to moderate complexity, with little discretion or decision-making capability. Involves no client geared travel with minimal face-to-face client interaction.
- May ultimately be assigned direct responsibility over a small group of clients for hands on training purposes.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
