Consultant

Public Consulting Group•US MA Remote, MA

6d•$70,100 - $85,000•Remote

About The Position

The Consultant role combines business consulting, project management, systems implementation, and operational improvement responsibilities to help clients modernize program administration and achieve successful outcomes. The Consultant serves as a liaison between clients, program operations teams, business analysts, and technical resources to design, implement, and optimize technology solutions that support program enrollment, application processing, case management, provider management, financial administration, reporting, and compliance activities. This position is ideal for a candidate who enjoys solving complex business challenges, improving processes through technology, and working directly with clients to deliver innovative solutions.

Requirements

Ability to use sound judgment in completing tasks and to seek guidance when needed.
Attention to detail and ability to work with large data sets with accurate results.
Ability to move projects forward within a specific timeline and budget while working at a detailed level.
Commitment to exceptional client service.
Creative problem-solving ability and a consultancy mindset.
Ability to interact with various levels of management and with clients.
Flexible, self-starter possessing intellectual curiosity.
Able to follow, critically evaluate, and improve upon current processes.
Ability to recognize issues and identify solutions.
Excellent written, verbal, and presentation communication skills.
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.

Nice To Haves

Master’s degree (MPA or government focused MBA) preferred

Responsibilities

Serves as a trusted advisor to clients and internal stakeholders
Supports the planning, execution, and monitoring of client engagements
Facilitate client meetings, workshops, and requirements gathering sessions
Analyze program operations and identify opportunities for improvement.
Leads proposal writing teams, presentations, and solution demonstrations
Gather, document, and validate business and functional requirements
Translate business needs into detailed system requirements and configuration specifications
Manage project tasks, deliverables, timelines, and action items
Track project progress and communicate status to stakeholders and leadership
Ensure project deliverables meet quality, schedule, and contractual requirements
Analyze operational and program data to identify trends and opportunities
Prepare client-facing reports and executive-level summaries
Reviews and be the expert in the business operations for service and efficiency improvements.
Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations.
Participates in sales motions related to the practice.