Consultant Trade Solutions

Customs Support Group

8d • Hybrid

About The Position

Customs Support Group (CSG) is Europe’s leading independent customs services provider, operating in 14 European countries with over 100 offices and a team of 1,700+ customs professionals. Founded in 1964, CSG helps companies move goods across borders smoothly and compliantly, processing over 20 million declaration lines annually for more than 60,000 clients. They offer services ranging from daily customs declarations to compliance, duty optimization, and trade advice, making cross-border trade easier and more predictable. CSG combines local customs expertise with digital tools to handle complex trade requirements efficiently. Their specialists work closely with clients to navigate regulatory complexity, manage risks, strengthen compliance, and optimize international trade processes. In an increasingly complex regulatory environment, CSG assists clients in staying compliant, managing risks proactively, and building customs and trade processes that support sustainable business growth.

Requirements

• Several years of relevant professional experience in customs, export control, international trade compliance, or a related advisory field, with the expertise required to independently advise clients on complex matters.
• Strong knowledge of customs regulations, customs procedures, trade compliance, and export control requirements.
• Demonstrated experience in advising internal or external stakeholders on complex regulatory and operational topics.
• Experience in independently leading and delivering complex projects.
• Ability to analyze existing customs and compliance processes, identify risks, and translate findings into practical improvement measures.
• Experience developing or implementing customs, export control, or trade compliance programs, processes, or internal controls.
• Strong client orientation and the ability to build credible, trusted relationships with senior stakeholders.
• Commercial mindset with the ability to identify business opportunities and develop client needs into concrete consulting projects.
• Strong analytical and problem-solving skills with the ability to work confidently on complex and changing regulatory topics.
• Excellent project management and stakeholder coordination capabilities.
• Strong communication and presentation skills, with the ability to explain complex regulatory topics clearly and pragmatically.
• Ability and willingness to support less experienced colleagues through knowledge sharing, coaching, and mentoring.
• A proactive, hands-on approach with a high degree of personal accountability and ownership.
• High quality standards, sound professional judgement, and a strong compliance mindset.

Nice To Haves

• Experience supporting business development activities, proposals, pitches, or commercial negotiations would be a strong advantage.
• Experience dealing with customs authorities and other relevant regulatory institutions is an advantage.
• Experience with topics such as CBAM, Intrastat, customs authorizations, audits, and regulatory reporting is advantageous.
• Experience designing or delivering professional training and workshops is an advantage.

Responsibilities

• Act as a trusted advisor to clients on complex customs, trade compliance, and export control matters.
• Take ownership of challenging consulting projects from initial analysis through implementation and delivery.
• Develop customized compliance strategies that have a direct impact on clients’ international operations.
• Work closely with customers, authorities, internal specialists, and commercial teams across a broad range of industries.
• Use expertise to turn commercial opportunities and qualified leads into valuable consulting engagements.
• Contribute to the development of the Customs & Trade Compliance offering, methodologies, and best practices.
• Share expertise with colleagues and support the development of less experienced consultants.
• Build professional network and play an active role in the continued growth of the consulting business.
• Independently advise and support clients on complex customs, export control, and trade compliance matters.
• Lead consulting projects, assess existing customs and export control processes, identify regulatory risks and optimization opportunities, and develop practical, sustainable compliance solutions tailored to each client’s business.
• Translate complex regulatory requirements into practical business solutions and ensure their successful implementation.
• Actively identify new business opportunities and contribute to building a strong professional network within Customs & Trade Compliance.
• Build trusted relationships with new and existing clients and act as a subject-matter expert throughout the commercial process.
• Identify cross-selling and upselling opportunities within existing customer accounts.
• Take ownership of qualified Sales leads and use expertise to develop them into clearly defined consulting projects.
• Work closely with Sales on complex and consultancy-led opportunities where subject-matter expertise is critical to winning the client.
• Contribute to proposals, presentations, pitches, scopes of work, and other commercial materials.
• Support contract discussions and the successful closing of consulting engagements.
• Build long-term customer relationships that contribute to sustainable revenue growth.
• Lead and manage complex client projects within Customs & Trade Compliance from scoping through implementation and completion.
• Define project objectives, deliverables, responsibilities, and priorities together with clients and internal stakeholders.
• Ensure projects are delivered on time, at the required quality level, and in line with agreed objectives.
• Identify project risks and dependencies early and take appropriate actions to keep delivery on track.
• Coordinate internal specialists and external stakeholders involved in project delivery.
• Advise and support clients in applications for import, export, transit, and other customs-related licences and authorizations.
• Coordinate authorization procedures and ensure all relevant regulatory requirements are addressed.
• Support clients throughout communication and interactions with the relevant authorities.
• Help establish processes that ensure continued compliance with authorization requirements after implementation.
• Plan, conduct, and manage internal and external customs and trade compliance audits.
• Evaluate existing processes, controls, documentation, and governance against applicable regulatory requirements.
• Identify improvement opportunities and develop appropriate corrective measures.
• Support clients in implementing and monitoring remediation plans following audits or compliance assessments.
• Continuously monitor developments in customs regulations, export controls, international trade agreements, and related compliance requirements.
• Assess the potential business impact of regulatory changes on clients.
• Proactively communicate relevant developments and recommend appropriate actions.
• Translate regulatory complexity into clear and actionable guidance for clients and internal stakeholders.
• Prepare and analyze regular reports covering areas such as CBAM, Intrastat, authorizations, and other customs and compliance-related topics.
• Use analytical findings to develop clear recommendations and identify potential compliance risks or improvement opportunities.
• Review and prepare customs and export-related documentation.
• Ensure documentation meets regulatory requirements and the expectations of relevant authorities, including bodies such as BAFA.
• Act as a central point of contact between clients, internal teams, external partners, and relevant authorities.
• Build strong relationships with senior client stakeholders and become a trusted advisor on Customs & Trade Compliance matters.
• Coordinate closely with internal specialist teams to ensure integrated and high-quality client solutions.
• Work with customer organizations to ensure agreed compliance measures are implemented effectively.
• Support the integration of IT and compliance systems into existing customer processes where relevant.
• Design and deliver customs, trade compliance, and export control training sessions and workshops for clients and colleagues.
• Actively share expertise and best practices across the organization.
• Support and mentor less experienced consultants in developing their technical and consulting capabilities.
• Contribute to building consistent standards, methodologies, and ways of working within the Customs & Trade Compliance team.
• Continuously develop own expertise to remain up to date with regulatory and market developments.

Benefits

• A competitive compensation package.
• Career development opportunities within a growing international organization.
• Ongoing professional development and the opportunity to deepen expertise in an increasingly important area of international trade.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed