Appian Customer Success is seeking a Technical Consultant to join their team. In this role, you will engage with customers post-sales to develop software solutions on the Appian platform, driving digital transformation and competitive differentiation. You will work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform. This includes working within an agile environment to understand client business processes and technical needs, launching new relational data models in production, and developing APIs for system integration. You will also brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaboration with client technical teams and business users is essential, as is driving adoption by empowering clients to become self-sufficient. This role is based in McLean, VA, with an expectation of 4-5 days per week in the office to foster collaboration and teamwork.
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Job Type
Full-time
Career Level
Mid Level