Consultant Supply Chain

Verizon • Basking Ridge, NJ

1d • $86,000 - $150,000 • Hybrid

About The Position

We are seeking an ambitious, forward-thinking Supply Chain Consultant to manage pre-order/back-order strategies/execution, KPI performance metrics, Analytics, NPI planning and operational reporting across our Forward Device Operations Distribution Network. In this role, you will go beyond daily execution—actively challenging legacy processes, identifying operational bottlenecks, and embedding AI-driven solutions to automate workflows and elevate performance. You will serve as a key operational bridge between Verizon leadership and 3PL warehouse management, ensuring agile, high-performing distribution operations. You will also initiate and lead improvement projects to close gaps in processes and improve upon areas of opportunity.

Requirements

• Bachelor’s degree or six or more years of work experience.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in SAP (MM/SD modules preferred) for inventory tracking, order management, and reporting.
• Experience with AI tools & Workflow Automation to modernize traditional workflows.
• Advanced Excel / Google Sheets capabilities (data modeling, macros, complex queries).

Nice To Haves

• Strong continuous improvement mindset with a track record of challenging existing processes and driving measurable efficiency gains.
• Excellent communication skills with the ability to influence cross-functional teams and external 3PL vendors.
• Bachelor’s degree in Supply Chain Management, Logistics, Operations, Data Analytics, or a related business field.
• 3PL vendor management or Warehouse Management System (WMS) operational experience.
• Experience in high-volume consumer technology, device launching, or retail fulfillment environments.
• SAP Certification or Lean Six Sigma / Process Improvement Certification.

Responsibilities

• Auditing legacy operational workflows to identify manual touchpoints, proposing and implementing automated, simplified processes.
• Leveraging modern AI tools, automation platforms, and advanced analytics to streamline daily reporting, improve forecasting accuracy, and eliminate repetitive tasks.
• Leading process improvement projects focused on Back Order planning, optimization and streamlining efficiencies.
• Owning the back-order strategy by analyzing on-hand vs. inbound inventory to establish and optimize order drop schedules.
• Monitoring and managing 3PL order traps and SKU holds, resolving hold conditions proactively to minimize customer misses.
• Partnering daily with on-site Distribution Center managers to align on order drops, ad-hoc releases, launch readiness, and non-BAU volume shifts.
• Overseeing operational reporting, KPI metrics (3PL contractual compliance, missed orders, SLA tracking), and invoicing/forecasting analyses.
• Performing root-cause and trend analysis on missed orders and order volume spikes, providing actionable insights to senior leadership.
• Automating data extraction from SAP and inventory databases to shift team bandwidth from manual report generation to proactive analytics.
• Vendor compliance reporting and analysis to drive improvements where needed.
• Collaborating with cross-functional stakeholders (Planning, Sourcing, Logistics, 3PL Partners) to drive issue resolution and smooth device launches.
• Acting as the key operational contact for warehouse escalations.
• Developing and maintaining supplier relationships to facilitate regularly scheduled meetings to discuss improvements and performance.

Benefits

• medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• matched 401(k) savings plan
• up to 8 company paid holidays per year
• up to 6 personal days per year
• paid parental leave
• adoption assistance
• tuition assistance
• premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• up to 15 days of vacation per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level