Consultant, Services Project Program Management

Dell Technologies•MS, MS

8d•$131,400 - $180,180

About The Position

Dell Technologies is seeking an experienced Project Manager to serve as the bridge between what is sold and what is realized for customers. The role orchestrates end-to-end deployments, including large-scale GPU and network rack installations, at customer data centers. It ensures solutions are delivered on time, on budget, and in alignment with contracted outcomes. The position combines hands-on delivery oversight with strategic customer advisory, using predictive risk insights and an AI-forward mindset to deliver measurable customer value. The Project Manager acts as a trusted value orchestrator, shaping customer confidence, proactively mitigating risk, and identifying lifecycle value and expansion opportunities. The work ranges from managing daily workflows and shift-level task sequencing to resolving onsite challenges, ensuring that promised outcomes become the customer's deployment experience.

Requirements

10–12 years of experience in project or program management within technology services, IT infrastructure deployment, or data center operations.
Proven track record of delivering complex, customer-facing deployment projects.
Exceptional communication, coordination, and stakeholder management skills.
Ability to operate as a credible onsite lead and advisor to technical teams, vendors, contractors, customer executives, and internal leadership.
Ability to manage multiple concurrent deployment workstreams while balancing scope, schedule, cost, and quality.
Willingness and ability to travel frequently to customer data center sites across the US, including extended onsite rotational periods as project demands require.
Ability to apply formal problem-solving and issue-resolution methodologies.
Flexibility to support varying schedules and deployment phases, and comfort working in dynamic, high-pressure environments where onsite decision-making is critical.

Nice To Haves

Hands-on familiarity with structured cabling in data center environments, including connectivity topologies, common remediation processes, and customer handover steps.
Enthusiasm for AI, automation, and emerging technologies.
Experience with AI data center networking technologies and high-performance fabrics such as InfiniBand, NVIDIA NVLink, and 400G/800G Ethernet.
Strong technical acumen for engaging effectively with architects, engineers, vendors, and deployment teams; technical design or implementation expertise is not required.

Responsibilities

Travel regularly to customer data center sites to lead deployment activities, including GPU, cabling, network, and large-scale compute rack installations.
Coordinate cross-functional stakeholders and maintain hands-on visibility into daily workflows, shift activities, and site readiness.
Serve as the customer's trusted advisor and primary onsite point of contact for deployment status, risk escalation, and issue resolution across logistics, installation, and construction readiness.
Translate contracted scope into realized outcomes.
Use predictive risk insights to identify early warning signals, including schedule slippage, resource gaps, vendor delays, and site-readiness blockers, and intervene proactively.
Drive lifecycle value and expansion opportunities by maintaining a consultative perspective throughout engagements and surfacing additional Dell Technologies solutions that may advance customer objectives.
Provide clear daily and shift-level reporting to program leadership.
Use emerging technologies and AI-driven tools to improve delivery methodologies, reporting accuracy, and stakeholder coordination across complex, multi-workstream data center deployments.
Manage daily task tracking, issue troubleshooting, and transparent reporting while balancing scope, schedule, cost, and quality across concurrent deployment workstreams.
Apply formal problem-solving and issue-resolution methodologies to maintain project momentum, including during real-time troubleshooting and escalations.