Consultant or Senior Consultant, Epic Healthcare Consulting

ECG Management Consultants•San Diego, CA

5d•Hybrid

About The Position

ECG, a national consulting firm with over 50 years of experience in healthcare consulting, is seeking individuals to join their consulting pool. ECG redefines healthcare with its clients, offering strategic, financial, operational, and technology-enabled consulting services to a wide range of healthcare organizations. They focus on practical, tailored solutions to maximize resources and achieve sustainable results, valuing collaboration, integrity, and innovation in an inclusive and supportive work environment. This role is specifically looking for candidates with healthcare IT and EHR experience, particularly with Epic, to support projects involving EHR platforms. Consultants will analyze workflows, identify optimization opportunities, evaluate product capabilities, develop data-driven recommendations, and translate project requirements into system design and configuration.

Requirements

Ability to thrive in a hybrid consulting environment and travel as needed
Prior experience working directly with Epic and maintaining current Epic certifications, including Ambulatory and Cadence, but other core applications will also be considered
Strong understanding of Epic clinical, access, and revenue cycle applications and integrated workflows
Working knowledge of Epic change control, testing, and validation practices
Master’s degree preferred (business, healthcare administration, public health, analytics, economics, engineering, or related field)
Typically, 2+ years of professional experience in consulting, healthcare operations, analytics, or related fields (additional experience required if no advanced degree)
Strong analytical, communication, and organizational skills; ability to independently conduct intermediate-level analyses and manage multiple priorities
Master’s degree in business or a health-related field preferred
Typically, 3+ years of experience in healthcare consulting, operations, or analytics (additional experience required without a master’s)
Proven ability to lead complex analyses, present findings to senior audiences, and mentor junior team members
Excellent interpersonal skills, strong judgment, and ability to manage multiple work streams simultaneously

Responsibilities

Conduct intermediate-to-advanced analyses with accuracy and strong data validation.
Develop and enhance analytical models, tools, and dashboards to inform client decision-making.
At the senior level, lead complex analyses, design advanced frameworks, and ensure analytical rigor across project teams.
Translate analytical outputs into clear, compelling insights that support strategic recommendations.
Define project problems, key drivers, and analytical approaches with increasing autonomy.
Conduct scenario analysis and evaluate alternatives, identifying assumptions, risks, and implications.
Shape logical, evidence-based recommendations aligned with client objectives.
Independently own and manage work streams—including timelines, risks, dependencies, and deliverable quality.
Coordinate proactively with project managers and internal teams to resolve challenges.
At the senior level, lead major portions of projects, guide structured problem‑solving, and provide oversight across multiple team members.
Model effective project management discipline and help build capabilities within the team.
Translate design decisions and project requirements into Epic configuration and build (e.g., templates, visit types, decision trees, SmartTools, order sets, navigators).
Perform hands-on build, testing, validation, and change management support through implementation, go-live, and post-live stabilization.
Lead or own major components of Microsoft PowerPoint decks, Microsoft Excel models, and written deliverables that require minimal revision.
Present findings confidently to internal stakeholders and support client presentations.
Tailor communication style to technical and non-technical audiences; at the senior level, present complex analyses directly to client executives.
Engage with client stakeholders to gather information, validate assumptions, and present findings.
Demonstrate professionalism, preparedness, and credibility in all client interactions.
At the senior level, serve as a primary point of contact for work stream areas and support long-term client relationship development.
Conduct research on healthcare trends, payer dynamics, regulatory changes, and competitive landscapes.
Ensure analyses reflect client context and broader market implications.
Identify risks, emerging opportunities, and meaningful implications for client strategy.
Contribute to a positive, inclusive, and collaborative team culture.
Provide coaching, feedback, and informal mentorship to analysts and senior analysts.
At the senior level, offer structured mentoring, oversee the quality of junior team members’ work, and share best practices across the team.