Consultant - Integration

Veeva Systems•Wisconsin - Madison, WI

1d•Remote

About The Position

Veeva Systems, the leader in the Industry Cloud for Life Sciences, is seeking to hire an Integration Architect for our Site Solutions Professional Services team. In this role, you’ll help implement integrations for SiteVault, a solution focused on clinical research sites, and play a key part in ensuring customers' long-term success. You will serve as the main point of contact between Veeva and key customer stakeholders to design and support integrations, drive collaboration, manage escalations, and demonstrate value through proactive engagement. As an Integration Architect, you'll be responsible for investigating and implementing new integrations with our customers, coordinating with both customer stakeholders and vendor counterparts. You will be entering at the ground floor for our integration team, helping shape both design and implementation strategies for our product. Ideal candidates will have experience leading the design and deployment of innovative integration solutions within the Life Sciences or Healthcare sectors. Opportunities are available within the United States for this role, which is a remote position with a strong preference for Eastern or Central Time Zone. If a candidate is near an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply.

Requirements

3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
Based in United States in Eastern or Central Time Zone is preferred
Experience working with customers and third-parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves

Nice To Haves

Experience with large-scale healthcare IT deployments and standard integration patterns
Experience leading or establishing plans for data validation, mapping, and testing efforts
Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly
Experience developing reusable integrations with multiple vendors and developing model implementation plans
SaaS/cloud experience in the management of site CTMS or eISF systems
Clinical research experience at a site

Responsibilities

Lead the charge in scoping integrations required by sites, ensuring alignment with customer goals and sales expectations
Establish relationships with other software vendors and work with them to establish new connections and integration points
Design integrations with vendors that we haven’t worked with before, using existing building blocks
Understand customer workflows, goals, and systems, and build strong relationships with customer counterparts
Support sites in implementing critical integrations, from collecting requirements to technical implementation and post-live support
Provide valuable feedback