Consultant I, Compliance (Hybrid)

TruStage•Madison, WI

8d•$83,100 - $124,700•Hybrid

About The Position

At TruStage, we’re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose: This position is responsible for delivering high quality compliance services to clients. Services include research, analysis and training/education on compliance issues in order to meet our business objectives. This role is also responsible for collaborating, educating and advising our business partners on risk identification and mitigation strategies. Two roles available to support the following business areas: Compliance Consultants on the Distribution and Insurance Sales Compliance Oversight (DISCO) team focus on oversight of insurance distribution and sales practices, including monitoring and assessing the conduct of agents, agencies, and third-party distribution partners, including transaction monitoring, complaint trending, investigations, partner due diligence, and escalation management tied directly to how products are sold. They support governance processes, coordinate cross-functional decision-making, and ensure consistent execution of licensing, training, and sales conduct requirements across distribution channels. Annuities Compliance Consultants serve as specialized product and regulatory experts focused on annuity suitability, sales practices, and product lifecycle compliance. Their core responsibilities center on interpreting and implementing evolving annuity regulations (particularly NAIC suitability and best interest standards), conducting pre-issue suitability reviews of complex or escalated applications, supporting training and disclosure requirements, and advising business partners on compliant sales, issuance, and administration processes. They also perform data-driven monitoring, complaint support, and regulatory reporting, while partnering closely with product, operations, and sales teams to ensure annuity products and processes meet regulatory expectations.

Requirements

Bachelor’s degree in Business, Insurance or related field or equivalent related experience.
5+ years of experience in insurance, business or government regulations/compliance or equivalent work experience.
Ability to perform technical research and analysis of laws and regulations and apply them to company operations, products and marketing.
Demonstrated organization and project management skills.
Ability to work with limited direction, set priorities and manage deadlines.
Ability to work in a team environment.

Responsibilities

Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Uses best practices and knowledge of internal or external business issues to improve products or services.
Solves complex problems; takes a new perspective using existing solutions and approaches changes with flexibility.
Works independently, receives minimal guidance.
Acts as a resource for colleagues with less experience.
Proactively assess and monitor programs, processes and initiatives as they relate to ethics/compliance.
Actively identify risks to the business, products, work and associates.
Perform complex compliance reviews, enterprise assessments and policy/procedure reviews to ensure clarity, applicability and compliance with applicable law.
Provide technical analysis of existing and pending legislative activities.
Review service products, marketing materials and business processes for compliance.
Provides strategic direction in the preparation of regulatory filings and/or forms in order to meet business needs and comply with the substance and language requirements of regulatory authorities in all states.
Develop and implement training/education programs.