Consultant Home Health Care-PT

Sobeys•Halifax, NS

12d•Onsite

About The Position

Lawtons Home Health Care Department strives to provide the best possible service to all of our customers who are in need of various medical devises and assistance in a fast-paced retail envrioment. From Bracing to Mobility Devises; Ostomy Care to Compression Garmetns, this department provides a wide range of solutions for our customers needs. The Home HealthCare Consultant will provide customers with friendly, knowledgable and professional healthcare services. The Consultant will be responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management and customer service. Actively contributes to an environment of employee and customer engagement.

Requirements

Customer service
Product knowledge
Above average communication skills (both oral and written)
Team player
Committed to delivering excellence in customer service
Strong attention to detail, and organizational skills
Soft medical operations and programs

Nice To Haves

Relevent courses within the Home HealthCare industry
Previous retail experience
Experience in a retail home-health care setting, nursing, or pharmacy environment
Experience with Sobeys/Lawtons POS (point of sale) system
Chainware experience

Responsibilities

Provide customer service to exceed customer needs
Sales and demonstrations of durable medical equipment
Personal fittings of surgical appliances and compression stockings
Ability to identify sensitive customer needs and use discretion when providing service
Support all company initative, programs and standards
Order products, receive product and merchandise the Home HealthCare Department
Support the department through price filing, and inventory management
Process 3rd Party billing
Pay invoices
Adhere to and implement all applicable company standards
Perform department administrative duties as required