Consultant, Fee-Based Solutions

CIBC • Toronto, ON

9d • CA$75,870 - CA$85,000 • Hybrid

About The Position

CIBC Private Wealth and Wood Gundy are focused on providing excellence in relationship-based advice, service and product solutions that meet our clients' needs. We have a comprehensive offer that addresses the full spectrum of wealth building clients - from self-directed investors, to high-net-worth private wealth individuals, to institutional clients. The Fee-Based Solutions team promotes disciplined portfolio management across discretionary and non-discretionary advisory models, enabling advisors to enhance client outcomes through scalable and customized portfolio construction. By advancing fee-based solutions and disciplined portfolio management, we empower advisors to deliver unbiased, client-focused advice aligned with long-term objectives. This commitment reinforces transparency, strengthens client satisfaction, and builds lasting advisory relationships. As a Consultant on the centralized team, you will support Wood Gundy advisors in growing their practices through scalable portfolio management and running the day to day business of Fee-Based Solutions. Responsibilities include advisor book reviews, practice optimization, pricing support, launching new strategies, and serving as the main contact for fee-based inquiries. You will collaborate with senior Fee-Based Solutions team members to identify and implement strategic initiatives that enhance the Fee-Based Solutions programs and Unified Account platform for advisors and clients.

Requirements

• Demonstrate experience in financial services working within a brokerage platform and/or knowledge of the wealth management industry (5+ years).
• Knowledge of Fee-Based Solutions such as Separately Managed Accounts, Advisor Managed Discretionary programs, Non-Discretionary programs and/ or Unified Account programs.
• Strong commitment to client service.
• Ability to communicate effectively and efficiently to advisors and associates as well as a variety of internal/external stakeholders.
• Enjoy investigating problems, and making sense of information.
• Ability to synthesize information quickly and accurately.
• Confident in ability to communicate detailed information in an impactful way.
• Leverage problem solving skills to creatively develop new approaches and solutions necessary to resolve financial problems.
• Understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• Demonstrated project management experience; ability to plan, prioritize and organize work effectively, to meet deadlines, while managing competing priorities.
• Expert in MS Office tools.
• Advanced knowledge of Excel, VBA Macros, PowerPoint are mandatory.
• Ability to leverage Artificial Intelligence applications such as ChatGPT, Gemini or Claude would be vital.
• MyClient, Broadridge, MPower, FBS, CGI Wealth 360, or have previous experience with other wealth management platforms and industry applications would be a differentiator.
• Bring your real self to work and live CIBC values – trust, teamwork and accountability.

Nice To Haves

• Experience with CIBC’s offering.
• Experience with Power BI, Tableau and Alteryx would be an asset.

Responsibilities

• Support Wood Gundy advisors in growing their practices through scalable portfolio management.
• Run the day-to-day business of Fee-Based Solutions.
• Conduct advisor book reviews.
• Optimize advisor practices.
• Provide pricing support.
• Launch new strategies.
• Serve as the main contact for fee-based inquiries.
• Collaborate with senior Fee-Based Solutions team members to identify and implement strategic initiatives.
• Enhance the Fee-Based Solutions programs and Unified Account platform for advisors and clients.
• Uncover and identify opportunities to improve the client and Advisor experience and business effectiveness across the Fee Based Solutions and the Unified Account initiative.
• Provide critical Advisor practice reviews in support of transitioning into fee based solutions and leveraging scalable portfolio management practices including Discretionary and Unified Accounts.
• Assist in developing project plans and executing program wide initiatives in areas such as investment management, investment strategy and account type launches, trading and operations, reporting, taxation and marketing.
• Coordinate project planning across cross functional teams to ensure smooth execution of initiatives (stakeholder partners include Compliance, Legal, Operations, Marketing, Investment Management Research, Sales Specialists, etc.).
• Become a go to resource for Senior Management in the creation of presentations to support strategic initiatives, management committees such as Discretionary Intakes or training sessions.
• Serve as subject matter expert for inquiries from internal and external stakeholders (e.g. Advisors, Operations, Sales, Marketing) on Advisory, Discretionary and Unified Accounts.
• Assist in the on-going management of sub-advisory relationships.
• Solicit and collect feedback from Wood Gundy Advisors to identify opportunities for improvements (efficiencies, Advisor/client experience).
• Manage vendor relationships and activities in areas including proxy voting, class action settlement and litigation, as well as performance/tax reporting, and client/advisor complaints relating to the administration, and account maintenance of Fee Based Solution accounts.
• Review current process and procedures for opportunities to optimize, rationalize or transform.
• Develop, maintain and advisor and client facing documents such as tax, factsheet and performance reporting documents in conjunction with cross-functional teams.
• Understand regulatory risks and requirements to prepare and validate data relating to fee-based audits.
• Participate in the management of the Fee Based Solution Mailbox(es), effectively and efficiently resolving and re-routing queries and requests received from Wood Gundy branches.
• Provide monthly support to Fee Billing and Client Reporting teams, and handle escalations as they arise.
• Assist in transitioning the Fee Based Solutions onto the Unified Account program through analysis of pricing, Advisor activities and reviews of current processes for potential improvements.

Benefits

• Incentive pay
• Banking benefits
• Benefits program
• Defined benefit pension plan
• Employee share purchase plan
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed