Consultant, Engagement Programs & Belonging

LifeLabs • Toronto, ON

2d • $68,126 - $86,861 • Hybrid

About The Position

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are close innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

Job Title: Consultant, Engagement Programs & Belonging
Reports to: Manager, Engagement and Culture
Vacancy status: This posting is for an existing position.
Purpose of the Role
The Consultant, Events Planning & Culture Activation supports the execution of LifeLabs’ engagement, culture, and belonging priorities by planning and delivering employee events, engagement campaigns, and recognition initiatives. Reporting to the Manager, Engagement, Culture & Belonging, this role plays a hands‑on role in coordinating annual events, supporting Employee Resource Groups (ERGs), administering engagement and recognition platforms, and activating programs that elevate employee experience. The Consultant serves as a connector across teams, ensuring employee voices are amplified and culture initiatives are delivered with care, inclusion, and impact.

Requirements

• Post‑secondary education in Human Resources, Communications, Event Planning, Organizational Development, Business Administration, or a related field
• 5-6 years of experience in event planning, employee engagement, culture initiatives, internal communications, or a related role.
• Proficiency with standard office, collaboration, and communication tools.

Nice To Haves

• Experience supporting employee programs, recognition initiatives, or ERGs is an asset.
• Experience working in a multi‑site or complex organization is preferred.
• Experience using employee engagement or recognition platforms, including administration and system support, is considered an asset.

Responsibilities

• Plan, coordinate, and execute annual employee events and engagement initiatives in alignment with organizational priorities.
• Build project plans and monitor progress using structured methodologies and tools to ensure successful implementation and impact measurement.
• Lead and coordinate engagement‑related campaigns, communications, and events (e.g., Employee Appreciation Week, culture workshops, employee recognition events, engagement activations).
• Manage event logistics, timelines, vendors, materials, and coordination to ensure smooth execution and a positive employee experience.
• Support post‑event evaluation and feedback collection to inform continuous improvement.
• Support the delivery of employee experience, belonging, and inclusion initiatives, with a core focus on Employee Resource Groups (ERGs).
• Act as a key connector with Employee Resource Groups (ERGs), DEI stakeholders providing operational and administrative support to ensure alignment with organizational culture and inclusion priorities.
• Support ERG channels and networks, including administration and moderation where applicable.
• Help amplify ERG voices and increase awareness, visibility, and participation across the organization through coordinated communications and engagement efforts.
• Partner with the Manager, Engagement, Culture & Belonging and DEI stakeholders to support inclusive programming and initiatives that enhances participation, connection and equitable employee experiences.
• Serve as administrator for the Achievers recognition platform, including user support, content updates, reporting, and campaign coordination.
• Support recognition initiatives that reinforce LifeLabs’ values and foster appreciation, connection, and belonging.
• Collaborate with business leaders and HR partners to support local recognition & engagement initiatives and ensure alignment with enterprise goals.
• Work closely with the Manager, Engagement, Culture & Belonging to create and implement engagement and culture priorities.
• Partner with HR, HR Business Partners, Communications, and other internal stakeholders to align messaging and execution.
• Support internal communications related to events, ERGs, recognition programs, and culture initiatives.
• Assist with gathering insights and data to support reporting and program evaluation.
• Maintain organized records for all events and culture initiatives, including approvals, budgets, contracts, and post‑event documentation
• Ensure event materials and documentation are stored in shared repositories to support accessibility, continuity, and audit readiness
• Coordinate invoice submission and processing for event related expenses, ensuring accuracy, approvals, and timely follow‑up
• Track expenses against approved budgets and flag variances as needed
• Capture lessons learned and maintain templates to support efficiency and continuous improvement across future initiatives
• Analyze engagement and culture-related data, prepare dashboards and reports, and share insights with senior leaders and stakeholders.
• Collaborate with HR and business analytics teams to track progress against key engagement and culture metrics and identify opportunities for continuous improvement.

Benefits

• Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan
• Vacation and Wellness Days
• Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree