Consultant, Digital Marketing

Capacity InteractiveNew York, NY
Remote

About The Position

Capacity is the premier digital marketing consulting firm for arts and culture. Since 2008, we’ve worked with ambitious arts and cultural organizations to engage audiences, build community, and market smarter through close, personal partnerships. Our clients are our passion as much as our industry — we stand up for the organizations and people we serve and are committed to consulting each courageously. Each year, we also produce Boot Camp, the country’s leading digital marketing conference for the arts. We’re looking for a Consultant to help lead sophisticated client relationships and elevate the impact we deliver across the arts and culture sector.

Requirements

  • 4-6 years of experience in the field, including experience managing others.
  • A demonstrated ability to manage ambiguity and navigate complex, evolving client situations with clarity and confidence
  • Strong conflict management skills and sound judgment in balancing client and internal priorities
  • A track record of driving innovation and identifying new opportunities for client growth
  • Comfort operating around senior leadership, both internally and with client stakeholders
  • Clear career ambition and a demonstrated interest in growing as a strategic advisor and consultant
  • Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of employment Visas at this time.

Responsibilities

  • Shape long-term strategy for a portfolio of sophisticated client relationships
  • Develop strategies, identify KPIs, and make informed recommendations with client goals and objectives in mind.
  • Create, manage, and optimize digital marketing campaigns (Meta, Google Ads, etc)
  • Guide clients toward new opportunities with confidence and tact
  • Lead high-impact projects: custom consulting engagements, marketing audits, new business proposals
  • Build the kind of trust that makes you indispensable to your clients
  • Lead a small team of Analysts and Senior Analysts.
  • Lead internal initiatives, mentoring colleagues, and building your voice in the industry through case studies, speaking engagements, and Boot Camp, our annual conference for arts marketers.

Benefits

  • Four weeks of paid vacation plus at least 14 paid holidays
  • A flexible holiday swap so you can honor the days that matter most to you
  • Minimum of 6 weeks fully paid, gender-neutral parental leave
  • Half-day Fridays all year long to help you recharge and protect your downtime
  • A company-matched 401(k) plan (100% match up to 4%, available immediately)
  • $80/month home office stipend
  • Pre-tax commuter benefits
  • Participation in our Employee Stock Ownership Program (ESOP), allowing you to share in the success you help create
  • Competitive medical, dental, and vision plans — including options with $0 deductibles
  • Robust training and professional development opportunities
  • Comprehensive onboarding and hands-on training with all company systems
  • Weekly internal education events to keep your skills sharp and curiosity sparked
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