Consultant, Client Trade - Asset Management

Northern Trust•Chicago, IL

About The Position

The Client Trade Consultant is accountable for the accurate receipt, validation, and normalization of client trade intent into actionable Portfolio Management activity on a daily basis. The Client Trade function sits within the Investment Administration business unit in the Asset Management Middle Office and manages critical trade functions on behalf of Fixed Income and Equity products, as well as Money Market/Liquidity products. The role manages high-volume, time- and risk-sensitive fund orders, with close attention to operational detail, risk, and clear communication. The position supports unregistered Fund and Separately Managed Account products by interpreting and executing client cash flows and trades, coordinating trade administration for complex investment management clients, and managing service requests and inquiries. The Consultant also provides servicing and technical guidance to clients and internal partners, identifies client needs and opportunities to improve servicing and operational execution, and coordinates with servicing teams, clients, and vendors to facilitate activity. The role requires 3–5 years of experience in operations or client servicing, or an institutional trust environment. Knowledge of institutional trust operations and accounting systems, fund operations, recordkeeper activity, client-facing operations, general business, and accounting is needed to administer complex accounts and oversee transactions. Northern Trust offers a base salary range of $66,700–$113,300, along with a comprehensive benefits package and a discretionary bonus program that may include an equity component. Applicants must be authorized to work in the United States without employment-based visa sponsorship.

Requirements

3–5 years of experience in an operational or client servicing background, or within an institutional trust environment.
Knowledge of institutional trust operations and accounting systems, generally acquired through related experience, to administer complex master trust and custody accounts.
Experience in fund operations, recordkeeper activity, and client-facing operations.
General business knowledge and knowledge of accounting, generally acquired through coursework, to oversee client transactions.
Analytical, problem-solving, and organizational skills to identify and resolve account issues.
Authorization to work in the United States without the need for employment-based visa sponsorship now or in the future.

Responsibilities

Accurately interpret and execute client cash flows and trades for unregistered Fund and Separately Managed Account products.
Coordinate trade administration for complex investment management clients.
Manage client and partner service requests, execute daily client activity, oversee transaction processing, resolve inquiries, obtain required documentation, and keep systems information up to date.
Serve as a servicing and technical resource for clients and internal partners, providing guidance on complex issues using knowledge of the organization.
Anticipate and identify clients’ service needs and integrate organizational knowledge into client service.
Analyze client and departmental objectives to improve servicing and operational execution.
Coordinate execution of client activity with the servicing team and communicate with clients and vendors when appropriate.
Identify service efficiency enhancements and process improvements, and facilitate service delivery through creative and proactive measures.
Monitor trust operations and accounting activities to ensure reports, documents, tickets, and other materials are processed to generate client services.
Regularly inform clients of trade status and request documents or other information when needed.

Benefits

Retirement benefits, including 401(k) and pension.
Medical, dental, and vision benefits.
Spending accounts and disability benefits.
Paid time off.
Parental and caregiver leave.
Life and accident insurance.
Other voluntary and well-being benefits.
Discretionary bonus program that may include an equity component.
Flexible and collaborative work culture.
Movement within the organization is encouraged and senior leaders are accessible.