Consultant, Business Systems Analysis

CIBC•Toronto, ON

2d•Onsite

About The Position

As a Market Data Support Specialist, you'll play a critical role in ensuring the seamless delivery and integrity of real-time and historical financial data across CIBC's trading and investment teams. You'll work closely with traders, portfolio managers, quantitative analysts, IT professionals, and external data vendors to monitor and optimize data feeds, troubleshoot issues, and maintain robust market data infrastructure. Your expertise will help bridge communication between internal stakeholders and external exchanges, ensuring the firm’s data usage remains compliant and efficient. You'll be responsible for managing vendor relationships, maintaining entitlements, and supporting exchange audits, all while leveraging your technical skills to support and enhance market data platforms. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.

Requirements

Hands-on experience monitoring and troubleshooting market data feeds, using tools like Wireshark, Grafana, and Prometheus to resolve issues quickly.
Comfortable interfacing with exchanges and data vendors, tracking issues, and managing entitlements and licensing agreements.
Proficient with market data platforms.
Experience with Bloomberg Terminal, Refinitiv, B-Pipe, TREP, or similar platforms.
Adept at maintaining related infrastructure on Linux/Unix environments.
Skilled in SQL, Python, or VBA for data extraction, automation, and reporting.
Detail-oriented and compliance-focused.
Understand the importance of adhering to exchange policies, licensing agreements, and supporting audits.
Ability to give meaning to data.
Enjoy investigating complex problems and making sense of information.
Communicate detailed information in a meaningful way.
Inspired by collective success.
Know that teamwork can transform a good idea into a great one.
Know that an inclusive team that enjoys working together can bring a vision to life.
Influence makes a difference.
Know that relationships and networks are essential to success.
Inspire outcomes by sharing expertise.
Values matter.
Bring your real self to work and live our values - trust, teamwork, and accountability.

Responsibilities

Oversee low-latency market data feeds, promptly identify and resolve latency issues, and investigate packet drops or missing ticks to ensure data accuracy and reliability.
Act as the primary contact for external data vendors and exchanges, manage entitlements and permissions, and support the negotiation of licensing agreements.
Maintain and optimize infrastructure related to market data platforms and servers, including Bloomberg, Refinitiv, and proprietary order management systems.
Ensure all data usage complies with exchange policies and licensing agreements, and assist with exchange audits and documentation.
Utilize scripting languages for data extraction, automation, and reporting to enhance operational efficiency.