Consultant, Business Consulting (REMOTE)

Nationwide•Columbus, OH

1d•$97,000 - $180,000•Remote

About The Position

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is pivotal in enhancing and delivering our comp rater strategy, as well as driving improvements in the bridge and bind experience across quoting platforms and sales interfaces to deliver uniform and consistent outcomes for quote and bind. The ideal candidate will be capable of influencing results through strategic initiatives and data-driven insights. We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you! As a Consultant, you'll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported. You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans.

Requirements

Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives.
Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration.
In-depth experience with process redesign methods and tools.
Three years of experience in project management is preferred.
Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology.
Sound knowledge of a variety of tools, concepts and techniques.
Understanding of new technologies and developments in the technology industry.
Detailed knowledge of the system development life cycle.
Knowledge of project management concepts and techniques are required.
Thorough knowledge of facilitation, performance management, organizational design and managing organization change.
Ability to lead large or sophisticated projects.
Effective communication skills and ability to deal with ambiguity.
Other criteria, including leadership skills, competencies and experiences may take precedence.

Nice To Haves

Graduate studies are preferred.

Responsibilities

Lead the enhancement and delivery of the comp rater strategy, including working with manager on funding and prioritization needs, ensuring alignment with business goals.
Drive strategy for successful improvements in bridge and bind experience through knowledge of rater, APIs, quoting platforms, and competitor actions.
Develop positive and collaborative relationships with IT, Sales, Product, Underwriting, and Agency Partners.
Provide support to agent and sales customers, including troubleshooting calls and overall assistance.
Support rater functionality implementations with high quality, minimizing disruption to agencies and members.
Ensure robust reporting and monitoring processes to quickly assess outcomes and deliver on rater results.
Utilize proactive and actionable data-driven insights to optimize performance.
Ensure training and support materials to meet the needs of stakeholders.
Manage vendor relationships at an individual project level, including holding vendor partner sessions when needed.
Ensure the strategic progression of the second quote process, including necessary reporting, monitoring, and enhancements.
Collaborate with Technology and Agile teams to reduce defects, build knowledge, and ensure technical solutions meet business needs.
Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology.
Participates in the planning process by identifying complexities, dependencies and duplications.
Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction.
Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures.
Responsible for communicating to customers, management and external sources.
Identifies critical elements of a business process that need to be managed.
Defines criteria of performance success.
Reports performance in a cohesive manner.
As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.
Provides significant contribution in executing business unit level change.
Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company.
Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.
Develops compelling business cases, including gaining senior management input, to accomplish business objectives.
Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.
May provide direction, training and guidance for less experienced staff.
May assign responsibility for tasks, sets clear objectives and monitors progress and results.
May monitors project schedules and costs.
May develops project plans, work breakdown structures and desired outcomes for overall solution delivery.
Performs other responsibilities as assigned.