Construction Technology Specialist Lvl 2

RDO Equipment Co. • Cheyenne, WY

4d • Hybrid

About The Position

As a Construction Technology Specialist Level 2, you'll help customers adopt and optimize the latest construction technology solutions through technical support, training, troubleshooting, and onsite service. Join a team that values innovation, customer success, and professional growth, and help shape the future of construction technology.

Requirements

• 3–5 years of experience in the construction, technology, equipment, or related industry, with exposure to sales, service, training, or customer support activities.
• The ability to learn, troubleshoot, and support GPS, machine control, construction technology, and other advanced technology solutions.
• Strong customer service skills with the ability to build relationships, resolve issues, and deliver a positive customer experience.
• Strong verbal and written communication skills, including the ability to effectively train, support, and collaborate with customers and team members.
• Ability and willingness to travel 35–50% based on seasonal business demands.
• Valid work authorization and ability to work in the U.S. without company sponsorship.

Responsibilities

• Serve as a trusted resource for customers and team members by providing troubleshooting, technical support, demonstrations, and training on GPS, machine control, laser, and other construction technology solutions.
• Install, diagnose, repair, and support construction technology products in the field to maximize customer productivity and uptime.
• Build strong customer partnerships through proactive follow-up, responsive support, and timely resolution of issues.
• Identify opportunities to grow construction technology, service, repair, and aftermarket business while helping customers adopt technology solutions that improve performance.
• Partner with sales and service teams to support customer success while providing technical coaching and training to technicians and team members across the region.

Benefits

• Guaranteed base salary plus commissions.
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• Company truck
• Training and development, as well as opportunities to grow within the organization.
• A comprehensive benefits package that supports your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed