Construction Technician

Hotwire Communications • Los Angeles, CA

5d • Onsite

About The Position

The Construction Technician is responsible for quality installation practices during installation of Hotwire services including video, voice and internet for commercial and residential applications including but not limited to common areas, IDFs and MDFs. This role involves assisting installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes, installing and servicing video, telephone, and internet services, and troubleshooting related issues. The technician will also install RF In-Building cellular systems, perform maintenance, and utilize construction documents to plan and complete site builds. Coordination of utility locates and traffic control plans, as well as troubleshooting electrical circuits and RF radios, are also key aspects of the role. The technician must ensure installations are safe, reliable, and meet specifications and codes.

Requirements

• High School Diploma or equivalent required
• At least 3 years’ experience installing, testing and troubleshooting cable, phone and internet
• Proven Fiber Optic Cabling experience
• Proficiency using small hand tools and larger power tools
• Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
• Must be comfortable working on a ladder and all heights
• Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed
• Work on an on-call schedule rotation.

Nice To Haves

• Associates Degree in Internet Technologies is preferred

Responsibilities

• Assist installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes (e.g., pulling low-voltage wire); including single family, condo and apartments in various locations.
• Install and service full video services, including analog, digital, and HD TV.
• Install, service, and disconnect telephone and internet customers; punch down telephone lines.
• Maintain a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques.
• Install all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire.
• Trouble shoot video, telephone and internet problems from any telecommunications demark to customer premise equipment.
• Troubleshoot IP issues from any telecommunications demark to customer premise equipment.
• Successfully install all ancillary equipment provided to subscribers.
• Test and tone all wires from equipment room to outlet.
• Install RF In-Building cellular systems at various sites, perform equipment and system repair, maintenance and testing.
• Identify and acquire parts for replacement and maintenance and Wire, connect, test and maintain new service or systems.
• Install conduit/pathways in the ROW from source to site by trenching, excavating, hand digging etc.
• Use RF test equipment such as a PIM unit, Line Sweep Tester or Light Meter to verify full functionality of installed components.
• Utilize construction documents to plan and complete site builds.
• Coordinate utility locates and implementation of traffic control plans.
• Troubleshoot and resolve problems in electrical circuits, RF radios, omni directional antennas.
• Plan new or modified installations to minimize waste of materials, provide access for future maintenance, and avoid unsightly, hazardous, and unreliable wiring, consistent with specifications, safety codes and local electrical codes.
• Other duties as required or assigned.

Benefits

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire.
• Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED