Construction Project Manager

SERVPRO of Southaven & Horn Lake - 11851•Olive Branch, MS

11d•$60,000 - $80,000

About The Position

The Construction Project Manager oversees the full lifecycle of construction projects, from inception through completion. The role manages customer relationships and service delivery while driving project profitability and ensuring projects are executed efficiently and effectively. The position also requires understanding and performing the duties of a Construction Project Coordinator and Construction Superintendent, meeting personal and team KPIs, taking initiative, and completing additional tasks assigned by the Operations Manager.

Requirements

Valid driver’s license.
High school diploma or GED.
Proven experience in construction project management.
Strong history of excellent customer service.
Effective written and verbal communication skills.
Ability to lift at least 50 pounds regularly and occasionally lift up to 100 pounds with assistance.
Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
Ability to repetitively push, pull, lift, and carry objects.
Ability to work with or around cleaning agents.

Nice To Haves

Associate degree or Bachelor’s degree.
Experience in restoration or construction.

Responsibilities

Lead customer service efforts and support a positive customer experience throughout each project.
Promptly handle and resolve warranty claims.
Guide customers through the construction process.
Convert leads into projects through accurate estimates and scoping aligned with program specifications.
Secure project commitments by obtaining initial deposits and signed customer contracts.
Define and document the scope of work for each project.
Prepare estimates, supplements, and change orders; negotiate and obtain customer and client agreement on scope and cost.
Obtain required permits and ensure compliance with local codes.
Develop and oversee project schedules and timelines, monitoring and enforcing budget adherence.
Identify, vet, and negotiate terms with subcontractors and resource providers, setting clear expectations.
Manage superintendents and oversee the preparation of estimates and scopes of work, coordinate workflow, and conduct on-site project introduction walk-throughs.
Ensure work meets the plans, specifications, and scope-of-work requirements.
Understand and perform the duties of a Construction Project Coordinator and Construction Superintendent.
Meet personal and team KPIs to contribute to departmental objectives.
Take initiative and proactively fulfill responsibilities.
Complete additional tasks assigned by the Operations Manager.