Construction Project Manager

Servpro•Olive Branch, MS

11d

About The Position

The Construction Project Manager oversees the full lifecycle of construction projects, from inception through completion. The role focuses on managing customer relationships, delivering excellent service, and driving project profitability while ensuring projects are completed efficiently and effectively. The position also performs the duties of a Construction Project Coordinator and Construction Superintendent, meets individual and team KPIs, and completes additional tasks assigned by the Operations Manager. This is a full-time position, generally working Monday through Friday for 45–50 hours per week. Occasional long hours, on-call work, and weekend work are required. Travel is required and is primarily local. The position pays $60,000–$80,000 per year in base compensation and is eligible for a bonus.

Requirements

Valid driver’s license.
High school diploma or GED.
Proven experience in construction project management.
Strong history of excellent customer service.
Effective written and verbal communication skills.
Ability to lift at least 50 pounds regularly and occasionally lift up to 100 pounds with assistance.
Ability to climb ladders, work at ceiling heights and in tight spaces such as crawl spaces and attics, and repetitively push, pull, lift, and carry objects.
Ability to work with or around cleaning agents.
Ability to travel, primarily locally.
Willingness to work 45–50 hours per week, with occasional long hours, on-call work, and weekends.

Nice To Haves

Associate degree or Bachelor’s degree.
Experience in restoration or construction.

Responsibilities

Lead customer service efforts and ensure a positive customer experience throughout each project.
Handle and resolve warranty claims promptly.
Guide customers through the construction process.
Convert leads into projects through accurate estimates and project scoping aligned with program specifications.
Obtain project commitments through initial deposits and signed customer contracts.
Define and document the complete scope of work for each project.
Prepare estimates, supplements, and change orders; negotiate scope and costs with customers and clients.
Ensure necessary permits are obtained and projects comply with local codes.
Develop and oversee project schedules and timelines, monitoring and enforcing budget adherence.
Identify, vet, and negotiate terms with subcontractors and resource providers, setting clear expectations.
Manage superintendents and oversee the preparation of estimates and scopes of work; coordinate workflow and conduct on-site project-introduction walk-throughs.
Ensure work meets the plans, specifications, and scope-of-work requirements.
Understand and perform the duties of a Construction Project Coordinator and Construction Superintendent.
Meet personal and team KPIs in support of departmental objectives.
Take initiative and proactively fulfill responsibilities.
Complete additional tasks assigned by the Operations Manager.