Construction Manager - Custom Home Building

Heartland Builders•Grand Rapids, MI

5d•Onsite

About The Position

Heartland Builders is a one-of-a-kind, on-your-lot custom home builder serving Grand Rapids, Holland, the Lakeshore, and much of West Michigan. We're known for our PTQ Promise - a Price, Time, and Quality Guarantee that's unmatched in the industry. Our process is Easy, Fun, and Fast(er than you think). We're looking for a Construction Manager to lead, manage, and hold accountable our team of Project Managers and construction personnel. If you're a builder who can lead others -- and you take pride in quality, process, and people -- this is your opportunity.

Requirements

5-7+ years of project or construction management experience in custom home building
Strong managerial experience - you've led teams and held people accountable
Deep knowledge of construction practices, materials, and codes
Ability to read construction drawings and understand structure
Strong strategic planning and organizational skills
Ability to train employees and trade partners on construction techniques
People skills to handle conflict with customers, employees, and trade partners
Proficient in Excel, Word, and Outlook
Familiarity with scheduling software and systems

Responsibilities

Lead the Team: Hire, train, motivate, and manage all construction personnel
Lead weekly Construction and Warranty L10 meetings
Assign client homes to Project Managers based on mileage and time
Complete Quarterly Reviews for each employee
Build real trust and hold yourself and your peers accountable
Drive Quality & Process: Serve as the construction expert - train on codes, industry practices, and company methods
Own, maintain, and enforce all key process documents (Job Checklists, Scopes of Work, SOPs, Framing and Final Stages Reviews)
Ensure all homes are built to contract, specifications, and detail
Monitor quality through incentive checklists and quality control visits
Ensure compliance with the PTQ Promise guarantee
Manage the Schedule: Manage scheduling for construction and warranty items - ensure move-in dates are met
Manage Buildertrend tasks for PMs and trades to finish on time
Ensure prompt and accurate data flow through financial software
Manage Trade Partners & Warranty: Develop and maintain an 80/20 trade partner bench
Hire and review trade partners according to the Trade Partner Playbook
Handle escalated problems with trade partners
Manage warranty operations and ensure cost stays below .85% of revenue