Construction Draw Supervisor

Bell Bank•Saint Louis Park, MN

17h

About The Position

This position is responsible for overseeing all draw management activities within the Construction Department. The role provides leadership to the Construction Draw team, ensures operational accuracy and efficiency, mitigates risk, and supports continuous process and system improvements while upholding Bell Bank’s values and customer service standards.

Requirements

Bachelor’s degree in finance, construction management, business, or similar field; or equivalent work experience.
4 - 6 years of mortgage processing experience preferred; construction draw or construction loan processing experience strongly preferred.
Experience reviewing Title Commitments and Final Title Policies preferred.
Previous supervisory or team lead experience strongly preferred.
Strong analytical skills with the ability to assess project details and make sound risk-based decisions in accordance with bank policies and procedures.
Proficiency in Microsoft Excel and spreadsheet-based reporting.
Highly detail-oriented with the ability to prioritize, multitask, and manage competing deadlines.
Customer-service oriented with strong verbal and written communication skills.
Collaborative mindset with the ability to adapt to change and continuous improvement.
Ability to perform effectively under high-pressure deadlines where accuracy is critical.
Comfortable working with high-energy, high-profile partners with competing priorities.
Professional demeanor and resilience when navigating operational and workload challenges.

Responsibilities

Set a strong example for direct reports and foster a culture of accountability, collaboration, and continuous growth.
Provide continuous coaching and mentorship, targeting growth and learning opportunities to develop skills of direct reports.
Align team goals with the company’s mission and objectives, ensuring clarity in priorities and direction.
Proactively identify potential issues, facilitate open communication, and implement solutions that support team cohesion and overall effectiveness.
Supervise all aspects of the construction draw process from loan closing through project completion.
Ensure draw requests align with approved budgets, loan terms, and construction progress.
Assign and manage incoming interim and final draw transactions.
Monitor and manage turn times to ensure service-level expectations are met.
Identify, escalate, and resolve risks such as cost overruns, construction delays, budget variances, or documentation deficiencies.
Perform wire authorization reviews, beneficiary additions and changes, and ensure draw-related checking accounts remain balanced.
Ensure construction draw activities comply with internal policies, lending agreements, and applicable banking regulations.
Support audits and regulatory exams by providing documentation, explanations, and process support.
Maintain accurate records and ensure proper segregation of duties and internal controls.
Complete monthly reporting and analyze performance data to identify trends, make corrections, and recommend process improvements.
Participate in testing, research, and special projects as assigned.
Support project development initiatives, including system and workflow enhancements related to Abrigo, Encompass, and other platforms.
Participate in lending area expansion and change management efforts by identifying, documenting, and communicating workflow requirements.
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
Know, understand, and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.