Construction Claims Consultant

Lockton • Kansas City, MO

6d • Hybrid

About The Position

The Senior Claims Consultant will provide claims advocacy representing design and construction clients. This role involves analyzing and consulting with clients on complex or technically difficult design and construction professional liability and general liability claims. The consultant will help clients navigate complex insurance programs, coordinate claims management within industry best practices and specific client service requirements, and provide high levels of customer service.

Requirements

• Superior written and verbal communication skills.
• Highly organized and efficient in a fast-paced multi-tasked environment.
• Able to prioritize effectively to accomplish objectives with creativity and enthusiasm, and with minimal supervision.
• Strong analytical and organizational skills.
• Excellent influencing and negotiation skills.
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word.
• Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience.
• Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs.
• Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices.
• Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information.
• Ability to efficiently organize work and manage time in order to meet deadlines.
• Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine.
• Ability to work on a computer for a prolonged amount of time.
• Legally able to work in the United States.

Nice To Haves

• Flexibility to travel.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.

Responsibilities

• Perform in-depth coverage analysis, investigation, liability and potential exposure analysis.
• Understand claims-made policies.
• Investigate and resolve coverage disputes.
• Assist insureds with the development and implementation of resolution strategies of professional and general liability claims.
• Assist as needed with development of client’s claims programs.
• Demonstrate high level of understanding of individual state and civil laws, claims practices and regulatory requirements.
• Analyze coverage and draft coverage response letters on complex matters.
• Collaborate and build relationships across teams.
• Exercise initiative, demonstrate accountability, adaptability, service motivation, respect the differences of others, and accept personal responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior