Construction Administrator - Industry experience resquired

HomeStar Remodeling•Wilmington, DE

9d•$60,000 - $80,000•Onsite

About The Position

HomeStar Remodeling is seeking a high potential Operations Administrator. Due to the high demand of our green products, we are looking to hire outgoing, money motivated, career oriented individuals. If you are looking for a career this will be the perfect position for you to grow personally and professionally. The position offers an excellent base salary and bonus structure with the ability to make $60,000-$80,000. The successful applicant will be responsible for maintaining customer relations and performing a variety of operations related tasks, including but not limited to, answering phones, handling installs, speaking with installers and customers, and callback reports.

Requirements

Must be proficient in Excel
Organization Skills
Able to multitask proficiently
Goal Oriented
Must have industry experience
Minimum 2 years of post secondary education
Minimum 2 years of operations/administrative related experience

Responsibilities

Coordinates and monitor office operations to ensure company requirements are sufficiently met on a daily basis
Coordinate and oversee the completion of special projects as needed
Monitor office procedures and resolve issues
Answering phones and following up with customers and installers
Updating office staff of any issues, delays or add-ons
Following and writing procedures for PII’s, installs, job site visits and services
Handling of material ETA list and in house list
Provide clerical support to supervisors and director
Schedule appointments and office meetings as needed
Perform other duties as assigned
Day of install - Managing the 5-star experience (Install)
Contacting Customer and Installers to Schedule Projects
Gathering Intel and creating Install Packets & Service Packets for Installers
Following procedures for scheduling, PII’s, Installs, and Jobsite Visits
Communicating with all crew foreman (Introduction, customer interactions, final walk-a-round), staff, and customers ensuring every project is running smoothly
Updating office staff of any delays, issues, or add ons
Misc tasks assigned by Operation Director and Owners