Constant Patient Observer Security Supervisor | Full Time | $26/hr

Securitas Security ServicesProvidence, RI
Onsite

About The Position

Securitas plays an essential role for our clients and in society. The Security Supervisor position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Security Supervisors will provide customer service and information to a client's employees and customers while supervising Security Officers and supporting hospital operations.

Requirements

  • At least 18 years of age.
  • Reliable means of communication and transportation.
  • Legal right to work in the United States.
  • Ability to effectively speak, read and write English.
  • High school diploma, GED, or equivalent.
  • Covid-19 required for client site.

Nice To Haves

  • Excellent observational and de-escalation skills; able to remain calm under pressure
  • Strong communicator; capable of working closely with both clinical and security teams
  • Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.
  • 1+ years of security, military or law enforcement preferred.
  • 1+ years in a healthcare or high-paced setting preferred.

Responsibilities

  • Maintain uninterrupted observation of assigned patients to ensure a safe environment while overseeing Constant Patient Observer and Security Officer activities.
  • Regulate access to patient care areas, screening visitors and their belongings for potential hazards.
  • Remove potentially harmful objects and maintain a secure setting for patients under extended care.
  • Stay alert to patient behaviors, particularly during late-night or low-activity periods.
  • Support and protect medical staff in situations where a patient poses a risk to themselves or others.
  • Adhere to company and client policies and report any changes or incidents immediately while ensuring staff compliance with all policies and procedures.
  • Notify clinical staff, chain of command, and Hospital Management of behavioral escalations or location changes; assist with patient restraints only as a last resort, prioritizing safety and dignity.
  • Provide courteous, respectful interactions with employees, patients, and visitors, presenting a professional image of the client and security team.
  • Conduct foot patrols to identify hazards, security violations, or unauthorized individuals; inspect buildings and grounds.
  • Protect evidence, secure accident or emergency scenes, and respond to fire, medical, hazardous materials, or weather-related incidents following established procedures.
  • Prepare logs, reports, and documentation using clear grammar and professional standards.
  • Ensure property removal complies with client policies; direct individuals causing disturbances to leave the premises.
  • Supervise Security Officers and Constant Patient Observers, provide guidance and training, assign duties, monitor performance, and ensure compliance with company and hospital policies and procedures.
  • Perform other security-related and supervisory tasks as required by site needs.

Benefits

  • Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
  • 401k with Employer Matching
  • Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
  • Sons and Daughters Scholarship Program
  • Specialized Programs for Continued Education for Security Officers
  • Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
  • Employee Assistance Programs (EAP)
  • Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work
  • Access to earned wages on a daily basis, prior to payday (restrictions and fees may apply)
  • Weekly pay
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