About The Position

The Patient Sitter/Observer provides continuous observation of patients at risk for falls, self-harm, elopement, or other safety concerns, ensuring a safe environment and promptly reporting changes in condition or behavior to nursing staff. Working under the direction of an RN, this role supports patient care plans, remains engaged and vigilant throughout shifts, and may also serve as a Tele-Sitter Monitor Technician, using remote video monitoring technology to observe patients and alert staff to potential safety risks.

Requirements

  • H.S. Diploma or General Education Degree (GED)
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Being aware of others' reactions and understanding why they react as they do.
  • Actively looking for ways to help people.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
  • Adjusting actions in relation to others' actions.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • The ability to see details at close range (within a few feet of the observer).
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to tell when something is wrong or is likely to go wrong.
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to identify and understand the speech of another person.
  • MOAB training within 180 days of hire, then every 2 years.
  • Basic Cardiac Life Support & First Aid - American Heart Association within 180 Days
  • Child Abuse Iowa Mandatory Reporter - Iowa Department of Human Services within 180 Days
  • Dependent Adult Abuse Mandatory Reporter - Iowa Department of Human Services within 180 Days

Responsibilities

  • Observation of patients to ensure their safety and the safety of staff
  • Observe patients' conditions/behavior and report changes to professional staff
  • Cleaning and straightening of patient’s rooms
  • Assist in the turning and repositioning of patients to prevent pressure ulcers
  • Appropriate use of bed/chair alarms for fall prevention
  • Document activities performed on the frequent observation flow sheet documentation tool in an accurate and timely manner.

Benefits

  • Competitive base pay
  • Matching retirement programs
  • Health, Dental and Vision plans
  • Health Savings and Flexible Spending Accounts
  • Employee discounts including car rental, cell-phone plans
  • Employer-paid, Long-Term Disability, Life, and AD&D
  • Paid time off (PTO)
  • Education Assistance Program
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Discounted cafeteria meals
  • Paid Parental Leave
  • Employee Service Recognition program
  • Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity
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